Growth Manager/Account Manager, SpotHero

• Bachelor’s Degree or equivalent with 2+ years experience in sales and/or account management
• Proven consultative sales solution skills with a unique ability to understand client needs
• Strong networking skills with the ability to travel and meet with clients in person locally

Desirable

• A Growth Manager is responsible for obtaining new parking supply from our largest partners, and collaborating with other Revenue Team functions to optimize performance at existing locations
• This role drives revenue growth through relationship building & engagement, client consultation & education, and up-selling & cross-selling of new products and features
• You will act as a strategic advisor to parking partners, to ensure they get the maximum value from the SpotHero platform and that a mutually beneficial relationship endures. You will act as a mentor to more junior sales roles
• Analyze and optimize SpotHero's parking supply across multiple major markets
• Balance partner needs with SpotHero offerings to develop optimal solutions for all stakeholders
• Lead prospective and existing clients to SpotHero's product offerings through tailored commercial insights and a consultative approach
• Meet and exceed revenue targets
• Collaborate with Field Operations functions to communicate regularly with existing partners to ensure that operations are constantly running as smoothly as possible
• Onboard and train new clients. Empower clients’ to manage their day to day requests (including but not limited to incorrect rates and refunds) via SpotHero’s various account management tools
• Nurture long-term industry relationships and build trust with clients. Ensure they get the maximum value out of the SpotHero platform
• Establish regular communication cadences with clients, including informal check-ins and formal business. Typically hosted quarterly, or based on account analysis and operator needs
• Host or travel to client meetings, events, and social gatherings
• Attend industry related conferences and tradeshows, if applicable
• Represent SpotHero and build brand awareness
• Stay current on industry trends
• Identify and research prospective leads to approach during the event
• Build and strengthen relationships with clients through attending social events
• Secure and safeguard data to preserve its integrity, reliability, and availability and ensure appropriate access levels are maintained
• Work with Region Managers to develop junior team members. Be a team leader
• Work cross functionally to improve internal processes