Solution Deployment Manager, Docebo
North America
CA$75-100k
OTE
+ Eligible for a discretionary bonus incentive
2-5 days a week in office
Multi-product learning suite
Job no longer available
Multi-product learning suite
501-1000 employees
Job no longer available
CA$75-100k
OTE
+ Eligible for a discretionary bonus incentive
2-5 days a week in office
501-1000 employees
Company mission
To redefine the way enterprises learn by applying new technologies to the traditional corporate learning management system market.
Role
Who you are
- A strong desire to become a Docebo product expert
- Experience in an IT Project Manager role or in IT service implementation and delivery
- Experience working with clients in the ‘Large Accounts, Enterprise’ space
- Working knowledge of project management principles
- Great understanding of consulting processes and software implementation lifecycle
- Solid Knowledge in the areas of application programming and system design
- A natural inclination to resolve customer problems and help them be highly successful
- Typically 4+ years of relevant work experience
- Experience working with support, QA, and product teams to resolve customer issues
- BA/BS or equivalent experience
- North America: English Fluency (both written and spoken)
- Ability to travel as required (10% or less)
- General knowledge of ETL (Extract Load and Transform) style data migration services
- Minimum of 3 years of experience as an Implementation Specialist, Project Management, Technical Consultant, etc.
- Experience in E-Learning / Learning Management industry is preferred
- General knowledge of programming languages and specific experience with REST Webservices
What the job involves
- A Solution Deployment Manager leverages skills in Project Management and Business Analysis, to ensure that Enterprise customers are quickly and successfully onboarded to the Docebo platform
- This role sits on the Professional Services team and is responsible for managing the Onboarding Phase for multiple Enterprise customers
- You will work closely with Help Desk Specialists and Customer Success Managers to ensure Docebo customers receive amazing support in every phase of their journey with Docebo
- Docebo is a high-energy work environment so you need to be able to keep up with the fast pace and the demanding work, and have no problem with multi-tasking
- Manage customers from different countries, managing multiple projects concurrently
- Work with customers to identify and document Success Criteria that will be tracked over the duration of the Service Engagement
- Develop/monitor overall implementation schedule (including all functional, customization and integration/technical projects) to meet client objectives
- Document and effectively share Service Engagement project activities to ensure alignment and continuity across the Customer Success departments
- Facilitate the development of functional/technical specifications to meet client’s functional, enhancement, and integration requirements during implementation
- Prevent, identify, quantify, and communicate risks internally and externally
- Manage ongoing implementation, project documentation, and ensure projects and teams stay within utilization and time targets
- Partner in the evolution of the Professional Services team
- Support and provide mentoring during the onboarding of new employees to the Professional Services team
- We are dedicated to helping every team member succeed and bring their unique perspectives to the team
Our take
E-learning has become a huge sub-sector in the corporate training market. Driven by a growing trend of remote work and training, the global online e-learning market was approximately $325 billion in 2025 and is forecasted to grow considerably, up to $665.06 billion by 2031.
Docebo is one of the key players in this industry, its easy-to-use, highly configurable and affordable learning platform has the end-to-end capabilities and critical functionality needed to train internal and external workforces, partners and customers. Bringing a broad range of learning materials together on one platform has created a highly scalable product that has become a market leader over the last decade.
Docebo's client base includes some of the world's biggest companies, such as Amazon, Walmart and Coca-Cola. The company's international expansion strategy has remained its primary focus, building offices worldwide, acquiring companies (such as Skillslive) and completing two successful IPOs.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
9% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Feb 2015
$3m
SERIES A
Feb 2012
$2.9m
SEED
Total funding: $6.1m
Company HQ
Fashion District, Toronto, ON
Leadership
Claudio Erba
(Founder & Chief Innovation Officer)Former Product Manager for Selpress. Former Board Member VP at Rysto.
Salary benchmarks
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