Head of Operations, Alteos

Intelligence & Process Enablement

Salary not provided

Tableau

Looker

Salesforce

Hubspot

Power BI

Metabase

Senior and Expert level

Berlin

More information about location

Office located in Berlin's City-West

Digital insurance provider

Be an early applicant

Digital insurance provider

21-100 employees

FintechHealthcareB2CB2BInsuranceInternet of ThingseCommerce

Be an early applicant

Salary not provided

Tableau

Looker

Salesforce

Hubspot

Power BI

Metabase

Senior and Expert level

Berlin

More information about location

Office located in Berlin's City-West

21-100 employees

FintechHealthcareB2CB2BInsuranceInternet of ThingseCommerce

Company mission

To add an extra layer of protection to the things and activities people value most.

Job

Company

Role

Who you are

You bring several years of experience in data- and operations-driven roles – ideally at the intersection of commercial and technical teams. You’ve led people or steered complex initiatives, and you’re comfortable taking ownership in fast-moving environments
You know what it takes to build dashboards and KPI systems that people actually use – whether in tools like Looker, Power BI, Tableau, Metabase or directly in HubSpot. Clean data, clear logic, and actionable insights matter to you
You understand CRM systems in depth (ideally HubSpot or Salesforce), and you’ve worked with or built the surrounding toolstack that connects workflows, reporting and communication. Data governance isn’t an afterthought for you – it’s the foundation
You collaborate effectively with Product and Tech, speak their language when needed, and know how to translate business needs into scalable solutions. You’re curious about what’s possible with AI and automation – not as buzzwords, but as tools to solve real problems
Last but not least: You’ve worked in or around the insurance space or in InsurTechs and understand the dynamics of claims, policies and partner-led distribution

What the job involves

Further build Alteos’ operational intelligence layer by developing dashboards, KPI frameworks and data standards across support, claims and partner operations
Scale processes with automation and AI, identifying opportunities to improve speed, scalability and business decision-making
Drive growth enablement across teams through intelligence and transformation, training stakeholders on tools, data literacy and performance management
Ensure data quality and visibility, implementing governance controls and real-time reporting across CRM and operational systems
Act as a strategic partner to the COO, collaborating closely with Product & Tech on automation, integrations and roadmap alignment
Establish feedback loops that turn operational and customer insights into improvements across Product, Marketing and Service

Our take

Berlin-based Alteos develops tailor-made insurance solutions as ‘embedded insurance’ through innovative sales partnerships. It offers insurance-as-a-service and contains a wide portfolio of insurances, which are fully integrated and ready to purchase at the point of sale.

What sets Alteos apart is its unique technology platform, which was developed in-house and allows for better flexibility and efficiency. This has resulted in the company gaining over 100 million clients across the world, highlighting the success of its personalised approach to insurance solutions.

Alteos is a subsidiary of AXA Konzern AG, the French multinational insurance company. It therefore benefits from the experience and solidity that AXA brings when carrying out its task of simplifying and automating the insurance industry, which should put it in good stead to further its growth.

Steph

Company Specialist at Welcome to the Jungle

Insights

37% employee growth in 12 months

Glassdoor (4.1)

Trustpilot (4.2)

Company

Company benefits

Central location in Berlin
Flexible working hours
Apple devices
Team events
Home office
Drinks, fruits, cereal
27 vacation days
German classes

Company HQ

Charlottenburg, Berlin, Germany

Leadership

Dr. Sebastian Sieglerschmidt

(CEO)

Founded 7e stores and CommerceBoard GmbH. Served as Managing Director of Allianz X GmbH and as Entrepreneur Partner at eTribes Connect GmbH before founding Alteos.

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