Staff Product Designer, BetterUp
Artificial Intelligence
$207-311k
Salary applicable to candidates in New York City only and may vary in further locations
2+ days a week in office
AI-driven employee coaching platform
Be an early applicant
AI-driven employee coaching platform
1001+ employees
Be an early applicant
$207-311k
Salary applicable to candidates in New York City only and may vary in further locations
2+ days a week in office
1001+ employees
Company mission
To unlock greater clarity, potential, purpose, and passion for every one of their members, with an innovative approach to coaching and leadership development.
Role
Who you are
- 8+ years of product design experience, including significant work on AI/ML-powered products, platforms, or systems-level challenges
- A portfolio that demonstrates systems thinking, high-quality interaction and visual design, and successful execution of AI/ML or data-rich experiences
- Proven track record leading complex, cross-functional initiatives with clarity and influence
- Deep understanding of human-AI interaction patterns, ethical design, and the limits and possibilities of current AI technology
- Strong prototyping skills and ability to bring abstract ideas to life through narrative, visuals, and interaction
- Experience shaping team culture, mentoring designers, and raising the bar for craft
- Comfort navigating ambiguity, defining strategies, and making tradeoffs that balance user and business needs
- While we're asking for 8+ years of experience, what matters most is your vision, craft, and ability to lead through complexity
- If you're passionate about designing the future of AI-human interaction, we’d love to see examples of your work, along with your approach to overcoming design challenges
Desirable
- Think like a systems designer, but obsess over the human moments
- See emerging technology as a creative partner, not just a constraint
- Are excited by the rapid evolution of AI and you’re already leveraging AI in your day to day
- Can balance innovation with practical, scalable solutions
- Are energized by coaching others and leveling up team craft
- Value ethical, responsible design and building trust into every interaction
What the job involves
- We're pioneering new AI-enhanced coaching paradigms to drive measurable human transformation at scale
- As BetterUp evolves from a multi-product company into a sophisticated platform, we're investing deeply in how AI can power meaningful, personalized experiences across our solutions
- As our Staff Product Designer focused on AI, you'll lead the vision and execution for how human-AI interactions shape the future of coaching, learning, and development
- You’ll partner with cross-functional leaders in AI, product, engineering, and behavioral science to craft intuitive, responsible, and scalable AI experiences
- This is a rare opportunity to define a new category of AI-powered human development – while helping millions of people grow
- Own the end-to-end design strategy for core AI-powered experiences across our platform
- Lead the exploration of novel human-AI interaction design that empowers people to become the best version of themselves
- Translate complex technical capabilities into elegant, emotionally resonant UX
- Collaborate with leaders across product, AI, and engineering to align on vision and prioritize opportunities
- Partner with research to incorporate user feedback and behavioral insights into AI experience iterations
- Design experiments to measure the impact of AI on coaching and other growth outcomes
- Define frameworks, principles, and design patterns for trustworthy, transparent, and ethical AI systems
- Influence and evolve our design system to support intelligent, adaptive interactions
- Mentor other designers and elevate our craft through thought leadership and hands-on coaching
- Stay ahead of emerging trends in AI/ML, human-centered design, and responsible innovation
Our take
Companies are becoming increasingly informed regarding the importance of mental health in the workplace, especially when it comes to improving the interpersonal and leadership skills of their employees. Whilst many online platforms provide coaching services to help people excel in the workplace, existing options generally focus on career-based skills as opposed to overall mental wellness.
BetterUp connects employees with online career coaches, working directly with companies to improve mental health and enthusiasm in the workplace. The online service leverages AI analysis of questionnaire results to match employees with personalized video coaching sessions and career development services, providing support in areas often neglected by employers such as sleep, parenting, and overall mental fitness.
BetterUp has seen substantial success, and has the world's largest network of coaches (with over 3,000), offering coaching in 46 languages across 90 countries. The multi-unicorn company has ample opportunity to see further growth and expansion.
Steph
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Oct 2021
$300m
SERIES E
Feb 2021
$125m
SERIES D
Total funding: $579m
Company benefits
- Medical, dental, and vision benefits
- 401k
- Flexible Time Off
- Paid parental leave
- Personalized BetterUp Coach
- $360 each year for wellness programs
- Annual $1K learning and development stipend
- Equity package
- 5 volunteer days and 4 paid Inner Work™ days a year
Company HQ
Govalle, Austin, TX
Leadership
Alexi Robichaux
(CEO)Studied Political Science at USC, and then worked in Business Insight at the Walt Disney Company. Was a Product Manager at Socialcast, and Director of Product Management at VMware.
Eduardo Medina
(COO)Studied Business at USC and Berkeley's Haas School of Business. Worked as an Associate Consultant at Bain, and as an Associate at Altamont Capital Partners.
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