Senior Manager of Client Implementation, Waltz Health

$100-149k

+ Stock options

Excel
Mid and Senior level
Chicago
Waltz Health

AI-driven pharmaceutical marketplaces

Open for applications

Waltz Health

AI-driven pharmaceutical marketplaces

21-100 employees

B2BArtificial IntelligenceMarketplaceSupply ChainMedTech

Open for applications

$100-149k

+ Stock options

Excel
Mid and Senior level
Chicago

21-100 employees

B2BArtificial IntelligenceMarketplaceSupply ChainMedTech

Company mission

To make care more affordable and accessible.

Role

Who you are

  • Success in this role requires an organized and analytical professional who combines strong project management experience with excellent communication and client engagement skills
  • Have a positive attitude and play well with others
  • Display superior organizational and time management skills, with the flexibility to adapt to changing circumstances and the ability to plan proactively
  • Are highly motivated, self-directed, and resourceful
  • Have a high level of pride in individual and group results
  • Have a consumer-first mindset, are passionate, and focused on delivering simple and compelling experiences
  • Are willing to travel up to 75% to client sites across all US states to gather feedback and learnings
  • 4+ years previous experience in implementation and/or project management, preferably client-facing
  • Previous experience working on SaaS/technology integration projects
  • Desire to work hands-on, ability to thrive a fast-paced environment
  • Self-directed problem solver with experience developing and improving processes
  • Experience working in or with a PBM or Health plan, or ability to get up to speed quickly on a complex industry
  • Previous experience with data analysis and reporting
  • Excellent verbal and written communication skills, strong attention to detail
  • Proficiency in Microsoft Excel, PowerPoint, and Word

Desirable

  • Experience interfacing with client teams
  • Experience working for a start-up company, pharmacy, health plan, or PBM

What the job involves

  • Waltz Health is looking for a driven and action-oriented Senior Manager, Client Implementation to lead product rollouts across Waltz health product lines and client types
  • As a Senior Manager, Client Implementation, you will act as Waltz Health’s client point of contact for product implementations, coordinating with client and Waltz internal teams to ensure timely and effective product launches
  • In this role, you will directly impact the success of Waltz Health product launches, driving program decisions and project milestones while building relationships and trust with our clients
  • In addition, you will act as the escalation point for clients and internal teams in the post-launch period, ensuring optimal program performance via data reporting and optimization request management
  • In this role, you will report to the Director of Client Operations and partner with the analytics, marketing, product, and technology teams within Waltz Health
  • Own client implementations end to end; develop client implementation plans, track progress, drive toward maximizing program value day 1, and coordinate launch activities
  • Actively manage client and Waltz internal teams to achieve milestones with excellence and on time, employing creative problem solving when barriers are identified
  • Full understand client primary goals and tailor each implementation to meet the client's goals and constraints
  • Report key metrics and findings to client post-launch, coordinate internal and external huddles, and address post-launch escalations
  • In the first 90 days, you will:
  • Gain a strong understanding of Waltz Health products, clients, and implementation approach
  • Gradually expand responsibility over client implementations
  • Bring the best of Waltz Health to clients, establishing trust and working to maximize value

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Company

Funding (1 round)

Apr 2022

$35.4m

SERIES A

Total funding: $35.4m

Our take

Inefficiencies in the drug supply chain can have huge knock-on effects for businesses and patients. Waltz Health solves this problem by developing tools to modernize the pharmaceutical supply chain.

Waltz Health's primary product is a marketplace search function that allows users to find the cheapest drugs available. With demand for more affordable medication soaring, Waltz Health's simple, software-driven solutions have proven appealing.

Waltz Health's focus remains on working with, rather than against, the existing pharmaceutical supply chain. The company's commitment to consumers, pharmacies and suppliers will help to ensure that it remains as profitable and scalable as possible.

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Kirsty

Company Specialist at Welcome to the Jungle