Senior Manager of Enterprise Sales Operations, ServiceTitan
$166.5-222.7k
+ An annual bonus + Equity
All-in-one operating platform for trades
Job no longer available
All-in-one operating platform for trades
1001+ employees
Job no longer available
$166.5-222.7k
+ An annual bonus + Equity
1001+ employees
Company mission
To be the world's most impactful vertical SaaS company.
Role
Who you are
- This individual has a well-rounded background including analytical rigor, strategic project management, operational excellence, and senior-level stakeholder management
- 5-8 years of experience in Sales Operations, Analytics, and/or management consulting
- Functional experience in operations/business operations/revops, strategy, and/or finance within the SaaS space is strongly preferred (experience working with Enterprise Sales is a plus)
- 1-2+ years of leading and managing a team
- Strong analytical skills, including proficiency in excel or Gsheet modeling
- Experience with SQL/data querying and Tableau or other data visualization tool preferred
- Proven track record of working cross-functionally on key projects to deliver results
- Exceptional written, verbal, and presentation skills that allow you to partner with VP+ leadership
- Strong organization skills, attention to detail, and a self-starter mentality ready to create things from the ground up
- Bachelor’s degree required
What the job involves
- We are seeking a Manager, Enterprise Sales Strategy & Operations to join our team
- This role is responsible for driving operational strategy for our Enterprise Sales organization from pipeline (Sales Development) through to close
- S/he will think holistically about our Enterprise sales segment, spearhead cross-functional projects, and optimize our business as usual workflows
- This individual will manage a team but is still able to dig into the details of a model or work through an operational process as needed
- Your key stakeholders will be the Directors & SVPs of Enterprise Sales Development and Enterprise Sales
- Oversee daily operations of the Sales Operations functions including, weekly KPI reporting, forecasting, managing headcount and quota capacity, account assignment, and month-end close
- Partner closely with our Sales Development and Sales leaders to help them understand performance trends, root causes, and help them improve and scale their operations
- Lead high-impact strategic initiatives across the holistic Enterprise portfolio including key account engagement, end to end forecasting, territory management, annual planning, etc
- Develop strategies and execution plans to improve Enterprise full-cycle sales performance
- Drive efficiencies in operational processes across reporting, month-end close, and technology tools, including incorporation of ancillary business units
- Collaborate with peers across Sales Strategy & Operations to deliver insights and analysis spanning multiple segments
- Identify key trends and actionable insights to improve decision making and influence business operations; proactively ask and answer questions that others are not thinking about in the Enterprise segment
- Operate in a hands-on manner to dive deep on analysis or systems, recognize hot spots, and develop solutions to ensure high quality results
- Manage and develop a team of 2-3 individuals covering Enterprise Sales Development & Enterprise Sales Strategy & Operations
Our take
In the US, there's been a booming demand for home-service businesses, yet historically many of these trades were running with outdated software systems. That's where ServiceTitan comes in. Founded by friends who grew up around the trades, the company saw a clear gap and set out to give contractors the modern platform they desperately needed.
ServiceTitan's platform is designed specifically for the trades and brings together everything a contractor might need, in one handy system. By focusing on what trade-business owners actually need, it helps turn chaos into structure, giving visibility into operations, so owners can ultimately run their business better.
Now, ServiceTitan serves more than 11,800 trade customers and reported more than $10,000 in annualized billings and processes a huge volume of jobs on its platform. With a market that's still under-served by technology and a platform built to scale, the company is ready to grow even further.
Steph
Company Specialist at Welcome to the Jungle
Insights
18% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Nov 2022
$365m
SERIES H
Jul 2021
$200m
SERIES G
Total funding: $1.5bn
Company benefits
- Flexible time off
- Fully paid individual medical, dental, and vision coverage
- Access to on-demand services like Ginger, Headspace, One Medical, Galileo, Aaptiv, and more
- Tax free savings via HSA, FSA, and Dependent Care FSA
- 401(k) match
- Personal development programs
- Medical plan with up to $20,000 in fertility coverage
- Up to 30 weeks of paid leave for birthing parents and up to 16 for non-birthing parents
- Adoption support including reimbursement of up to $20,000
- Bereavement leave for loss of a pregnancy or loved one
- Access to programs for new parents including Maven Maternity, Ready, Set, Food! Wellthy, SNOO Smart Sleeper, and more
Company HQ
Downtown, Glendale, CA
Leadership
Ara Mahdessian
(Co-Founder & CEO)They studied Management and Computer Science at Stanford University, before co-founding ServiceTitan with Vahe in January 2013. They have served since then as CEO.
Vahe Kuzoyan
(Co-Founder & President)Having studied Computer Science at the University of Southern California, they co-founded ServiceTitan in January 2013, serving as the president since.
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