Head of Field Engineering, Galileo

• 8+ years of experience leading pre-sales and post-sales engineering teams at high-growth SaaS or AI/Data companies
• Demonstrated ability to build and lead technical teams serving both Enterprise and Strategic accounts
• Strong technical background, ideally with a degree in Engineering or related field
• Deep understanding of technical buyers, including their pain points, evaluation processes, and enablement needs
• Experience crafting scalable customer enablement and pilot frameworks
• Comfortable operating in a fast-paced, startup environment with high visibility and impact

Desirable

• We’re looking for a Head of Field Engineering to lead and scale our Sales Engineering and Customer Success Engineering teams, playing a critical role in driving both pre-sales excellence and post-sales success
• You will be responsible for the end-to-end technical customer journey—from initial engagement to long-term value realization
• You will partner cross-functionally with Sales, Product, and GTM leaders to deliver high-impact technical strategies, demos, and enablement programs for both Enterprise and Strategic customers
• Lead the pre-sales team to deliver compelling technical value to prospective customers
• Partner with Product to build and maintain high-impact demos tailored for technical buyers
• Enable Sales Engineering teams to effectively position Galileo to a range of technical personas
• Drive efficient and outcome-driven pilot programs, with customizations based on buyer personas
• Design and implement distinct customer journeys for Enterprise and Strategic accounts
• Build a comprehensive customer enablement program including:
• Onsite technical workshops
• Deep-dive presentation decks with strong points of view
• Proactive value realization strategies