Head of Field Engineering, Galileo

Salary not provided

+ Employee Stock Participation Plan 📈

Expert level
San Francisco Bay Area

1-3 days a week in office

Galileo

Evaluation intelligence platform

Be an early applicant

Galileo

Evaluation intelligence platform

21-100 employees

B2BArtificial IntelligenceEnterpriseMachine Learning

Be an early applicant

Salary not provided

+ Employee Stock Participation Plan 📈

Expert level
San Francisco Bay Area

1-3 days a week in office

21-100 employees

B2BArtificial IntelligenceEnterpriseMachine Learning

Company mission

To give AI teams a way to evaluate, iterate, monitor and protect AI applications at enterprise scale.

Role

Who you are

  • 8+ years of experience leading pre-sales and post-sales engineering teams at high-growth SaaS or AI/Data companies
  • Demonstrated ability to build and lead technical teams serving both Enterprise and Strategic accounts
  • Strong technical background, ideally with a degree in Engineering or related field
  • Deep understanding of technical buyers, including their pain points, evaluation processes, and enablement needs
  • Experience crafting scalable customer enablement and pilot frameworks
  • Comfortable operating in a fast-paced, startup environment with high visibility and impact

Desirable

  • Background in generative AI, data platforms, or developer tools
  • Experience leading hybrid teams and working closely with cross-functional partners in Product, Engineering, and GTM
  • Strong executive presence and ability to represent Galileo in customer-facing engagements

What the job involves

  • We’re looking for a Head of Field Engineering to lead and scale our Sales Engineering and Customer Success Engineering teams, playing a critical role in driving both pre-sales excellence and post-sales success
  • You will be responsible for the end-to-end technical customer journey—from initial engagement to long-term value realization
  • You will partner cross-functionally with Sales, Product, and GTM leaders to deliver high-impact technical strategies, demos, and enablement programs for both Enterprise and Strategic customers
  • Lead the pre-sales team to deliver compelling technical value to prospective customers
  • Partner with Product to build and maintain high-impact demos tailored for technical buyers
  • Enable Sales Engineering teams to effectively position Galileo to a range of technical personas
  • Drive efficient and outcome-driven pilot programs, with customizations based on buyer personas
  • Design and implement distinct customer journeys for Enterprise and Strategic accounts
  • Build a comprehensive customer enablement program including:
  • Onsite technical workshops
  • Deep-dive presentation decks with strong points of view
  • Proactive value realization strategies

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Company

Company benefits

  • Best-in-class coverage in Health / Dental / Vision for our team
  • Wellness stipend for everyone on the team to take good care of themselves, even outside of work
  • While we’re at work, our meals are taken care of, so we can get all the fuel we need to be at our best
  • Investing in ourselves also includes investing in our retirement. We provide a 401-K plan to encourage saving some portion of our paychecks
  • Take time off as needed to rest, refresh or rejuvenate
  • We strongly believe in supporting our team as well as helping them support those near and dear to them

Funding (last 2 of 3 rounds)

Oct 2024

$45m

SERIES B

Nov 2022

$18m

SERIES A

Total funding: $68.1m

Our take

Generative AI evaluation company Galileo is here to help solve AI's measurement problem. To empower a future where all enterprises run on machine learning, it supplies AI teams with a way to evaluate, iterate, monitor and protect AI applications at enterprise scale.

The value of this offering is that is enables teams to build at speed while ensuring their apps are both tailored for purpose and secure. The product is powered by research-backed evaluation metrics, and is already used by hundreds of AI teams from startups to Fortune 50 enterprises.

Galileo has experienced rapid growth, with an over 800% boost to its revenue across 2024. It has also raised substantial funding that will support the scaling of its go-to-market strategy, expansion of product development efforts and a further investment in research.

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Kirsty

Company Specialist at Welcome to the Jungle