Senior Regulatory & Compliance Manager, Creditspring

• A minimum of 5 years working within a 2nd line compliance function within financial services with some experience in consumer credit
• Working knowledge of the FCA guidelines and regulatory requirements including CONC, DISP, SYSC, PRIN, Consumer Duty and SMCR
• Working knowledge of AML framework and regulatory/legal requirements
• Proficient user of Microsoft Office software

Desirable

• The role is in the 2ndLine of Defence function at Creditspring and reporting to the Head of Compliance
• The role holder will work closely with all aspects of the business to promote a customer centric culture, provide advice on relevant regulations and provide assurance to the business by helping deliver the annual compliance monitoring plan
• Keep up to date with regulatory updates and change within the industry, use events and networking to ensure that the business is aware of developments which may increase risk or require change within the business. Complete horizon scanning to keep the business informed
• Oversight of business policy management framework, ensuring policies are fit for purpose, up to date and is adhered to by business operational processes
• Provide support and guidance to the marketing team and approve financial promotions and customer communications where appropriate. Regularly review the website, customer communications and social media to ensure they comply with regulatory guidelines and deliver good customer outcomes
• Delivery of the Compliance Monitoring Plan – to review and report on key business processes ensuring that they comply with regulatory guidelines and deliver good customer outcomes. Report findings and recommendations to the Risk and Compliance Committee
• Monitor key conduct MI for signs of issues and provide advice to the business on any necessary changes to deliver improved customer outcomes
• Continually monitor the way that the business is evidencing its commitment to the Consumer Duty in it’s BAU activities, ensuring that it easily demonstrable to external parties
• Complete and submit regulatory reporting, work with the business to ensure data is captured and supplied as required is accurate and within the specified period
• Review due diligence on new or existing third party suppliers or partners and oversee the supply of information to them in relation to compliance or regulatory requests
• Consult on and support projects which impact on key business process change or development
• Work effectively within the general management team, building working relationships which add value and allow for business opportunities or issues to be addressed in a timely and cohesive manner
• Support other teams across the business with compliance and regulatory advice and guidance. Ensure that the Compliance team is viewed positively and as such is asked for assistance where appropriate
• Support oversight of financial crime processes and controls including customer screening, reviewing SARs and monitoring
• Support the Head of Compliance develop and deliver a mature compliance framework
• Deputise for the Head of Compliance as required
• Adhoc tasks as agreed with line or senior management