Product Operations Manager, Anthropic

• The ideal candidate will be hands-on and have experience building and operationalizing end-to-end product processes
• 4+ years of experience as a Product Manager, Product Operations Manager, or similar role working closely with high-performing product teams
• Track record of building and scaling operational systems that meaningfully improve how product teams work
• Experience implementing end-to-end product processes, from discovery through delivery
• Strong analytical skills with the ability to translate complex qualitative and quantitative data into actionable insights with clear recommendations
• Excellent communication and proven ability to drive cross-functional initiatives and influence stakeholders at various levels
• Excellent project management skills with experience balancing multiple workstreams and competing priorities
• Strong systems thinking with the ability to identify operational inefficiencies and design scalable solutions
• Passion for thinking creatively about how to use technology in a way that is safe and beneficial, and ultimately furthers the goal of advancing safe AI systems
• Education requirements: We require at least a Bachelor's degree in a related field or equivalent experience

• As a Product Operations Manager, you will join the ProdOps Team, working to scale and optimize the effectiveness of Anthropic’s Product organization
• Your mission will be to drive initiatives that improve systems, processes, and tooling which make Product teams more successful and help PMs and Product leadership make better decisions, faster
• The focus of this role is on being the operational backbone for our Product teams by managing the full lifecycle of product development – from gathering and synthesizing customer insights, to supporting product planning and prioritization, through coordinating successful product launches
• You'll work closely with Product Managers to identify bottlenecks, streamline their workflows, enhance decision-making processes, and scale their impact
• You should be passionate about creating scalable systems that help Product teams better understand users, make data-driven decisions, execute efficiently, and deliver exceptional products
• This includes implementing feedback loops, developing planning frameworks, and designing launch playbooks that elevate our Product organization's effectiveness
• Design and implement scalable operational frameworks across the product lifecycle - from customer insights to planning to launches
• Build and maintain systems for capturing market intelligence, including customer feedback, competitive insights, and industry trends
• Partner with Product teams to develop and optimize planning processes, metrics tracking, and prioritization frameworks
• Create and execute beta and early access playbooks that ensure successful product releases through effective cross-functional coordination
• Establish mechanisms for measuring product success and impact, including analytics dashboards and reporting systems
• Drive operational excellence by identifying bottlenecks, streamlining workflows, and implementing tools and processes that increase PM productivity
• Facilitate effective collaboration between Product, Engineering, Sales, Customer Success, and Marketing teams
• Lead strategic initiatives to improve product development processes and team effectiveness
• Foster a culture of customer-centric, data-driven decision making and operational excellence within the product organization

• Comprehensive health, dental, and vision insurance for you and your dependents
• Inclusive fertility benefits via Carrot Fertility
• Generous subsidy for OneMedical
• 21 weeks of paid parental leave
• Unlimited PTO
• Optional equity donation matching at a 3:1 ratio, up to 50% of your equity grant
• 401(k) plan with 4% matching
• $500/month flexible wellness stipend
• Commuter coverage
• Annual education stipend
• A home office improvement stipend when you first join
• Relocation support for those moving to the Bay Area

Total funding: $16.3bn

Funded by Google and founded by ex-OpenAI employees, Anthropic is an AI company focused on building a reliable, innovative AI system. While the company is relatively new to the market it has already launched a highly anticipated AI chat assistant called Claude which is set to rival OpenAI's ChatGPT.