Recruiting Coordinator, Included Health

• The right person for this role brings strong judgment, calm execution under pressure, and the ability to do more than just keep calendars moving
• 4+ years of experience in recruiting coordination, HR coordination, or a similar high-volume coordination role
• Demonstrated experience supporting fast-paced, high-volume interview scheduling
• Experience supporting multiple recruiters, stakeholders, or parallel workstreams at the same time
• Strong written and verbal communication skills with candidates, interviewers, hiring managers, recruiters, and external partners
• Strong attention to detail, follow-through, and sense of urgency
• Ability to work independently, make sound decisions, and operate effectively in an ambiguous, fast-changing environment
• Experience troubleshooting scheduling or coordination issues and bringing solutions forward proactively
• Comfort working in recruiting systems and process workflows, ideally with ATS experience
• Evidence of using AI tools, automation, templates, or smart workflows to improve speed, quality, or scale in coordination work

Desirable

• Recruiting Coordinators at Included Health are a critical leverage point for the Talent Acquisition team
• In this role, you will help keep a high-volume interview process organized, responsive, and running smoothly across candidates, recruiters, interviewers, hiring managers, and external partners
• This is not a light scheduling role
• We are looking for someone who can support multiple recruiters and reqs at once, operate with urgency and precision, manage competing priorities, and create a consistently strong candidate experience in a fast-moving environment
• They can anticipate blockers, troubleshoot quickly, manage agency and vendor coordination, and use AI tools or automation to reduce manual work and scale their impact
• Own high-volume interview scheduling across phone, video, and virtual onsite interviews with speed, accuracy, and strong follow-through
• Partner closely with recruiters, hiring managers, interviewers, candidates, and external agency partners to keep the process moving with professionalism and urgency
• Manage scheduling logistics, resolve conflicts, and troubleshoot issues before they create delays or a poor candidate experience
• Support multiple recruiters and active reqs at the same time without losing detail or momentum
• Manage agency and vendor coordination end to end, including submissions, feedback loops, SLA tracking, and relationship health
• Serve as a reliable point of contact across internal and external stakeholders, using clear communication and sound judgment when priorities compete
• Maintain strong ATS and workflow hygiene and act as a dependable operator across recruiting systems and coordination processes
• Help maintain templates, documentation, and operational workflows that improve team efficiency and consistency
• Look for ways to reduce repetitive manual work through AI tools, automation, and smarter coordination workflows
• What success looks like
• Multiple recruiters can rely on you to keep high-volume scheduling moving without dropped details or constant follow-up
• Candidates experience clear, professional, and timely communication throughout the process, even when timelines are tight and volume is high
• You anticipate blockers early, bring options instead of problems, and escalate appropriately when needed
• You can balance candidate experience, recruiter needs, and agency relationships without losing momentum across any track
• You improve the process around you by building better habits, workflows, and efficiency gains over time