Workplace and Admin Coordinator, Trustly

Temporary

Salary not provided

$32 – $49 per hour

Junior and Mid level

New York

More information about location

5 days a week in office (5th Ave New York, NY)

Secure online banking payments

Be an early applicant

Secure online banking payments

501-1000 employees

FintechB2CB2BPaymentsFinancial Services

Be an early applicant

Salary not provided

$32 – $49 per hour

Junior and Mid level

New York

More information about location

5 days a week in office (5th Ave New York, NY)

501-1000 employees

FintechB2CB2BPaymentsFinancial Services

Company mission

To make online bank payments convenient for everyone by connecting consumers and merchants through the bank account, the hub of people’s financial life.

Job

Company

Role

Who you are

Prior experience in office administration, front desk, community management, or a similar coordinator role
Comfortable working independently with minimal supervision
Strong communication skills; friendly, professional, on-site presence
Reliable and punctual; able to commit to a consistent daily schedule
Familiarity with WeWork or shared/flex office environments a plus

What the job involves

Part time
Trustly is seeking a reliable, personable part-time Workplace & Admin Coordinator to serve as the on-site point of contact at our NYC location
This role ensures smooth day-to-day office operations, supports employees with access and onboarding needs, and acts as the primary liaison with WeWork management
Manage employee access to the office (badges, key cards, visitor access requests)
Support new hire onboarding logistics (desk setup, access provisioning, welcome materials)
Sort and distribute incoming mail and packages
Serve as the on-site go-to person for employee questions regarding the workplace/office
Act as the liaison between Trustly and WeWork community/building management (maintenance requests, amenities, building notices)
Assist with ad hoc administrative duties as needed (supply orders, meeting room setup, light coordination tasks)

Our take

Trustly is a fintech platform that makes accepting bank transfers for merchants a simple experience, just like taking card payments. Founded in 2008, the company has grown from just three people to operate offices across Europe and the Americas.

Trustly is a customer of banks, while its customers are merchants who are charged a transaction fee when they receive payments. Thousands of merchants use Trustly, including global players likes Facebook, AT&T, Alibaba, PayPal and TransferWise.

Whilst not a common payment method in certain countries (like the UK), people in many others prefer to pay via bank transfer - so there is a real need for what Trustly is offering. The company has made significant expansion progress, secured some highly advantageous partnerships and acquired SlimPay in 2024 - all suggesting a bright future ahead.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Top investors

5% employee growth in 12 months

Glassdoor (3.8)

Trustpilot (2.6)

Company

Funding (2 rounds)

Aug 2023

$52.5m

GROWTH EQUITY VC

Nov 2014

$26.4m

LATE VC

Total funding: $78.9m

Company benefits

Free breakfast every morning and catered dinner if you need to work late. And happy hour every Friday to celebrate the week
Each employee gets a generous health allowance, and Trustly Sports Club keeps us active together
Each month, our teams go on fun outings. Which we’d probably do anyway, even if Trustly didn’t foot the bill!

Company HQ

Vasastan, Stockholm, Stockholm County

Leadership

Carl Wilsson

(Co-Founder & CEO)

Obtained a degree in Economics at Stockholm School of Economics before founding Trustly in 2008. Since September 2016, they are the VP of Business Development of Trustly Group AB.

Lukas Gratte

(Co-Founder)

Obtained a degree in International Economy at Harvard University, a Master's degree in Engineering physics at KTH Royal Institute of Technology, a second Master's degree in Business Administration and Economics at Stockholm University and co-founded Redbet in 2002.

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