Software Engineer, Twilio

Data Substrate

$138.7-203.9k

Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information is provided for candidates hired in those locations only

AWS

Python

Scala

Java

Kafka

Airflow

Athena

Spark

Hive

Senior and Expert level

Remote from US

More information about location

Cloud communications software

Posted today

Cloud communications software

1001+ employees

B2BArtificial IntelligenceCommunicationInternet of ThingsMachine LearningCloud Computing

Posted today

$138.7-203.9k

AWS

Python

Scala

Java

Kafka

Airflow

Athena

Spark

Hive

Senior and Expert level

Remote from US

More information about location

1001+ employees

B2BArtificial IntelligenceCommunicationInternet of ThingsMachine LearningCloud Computing

Company mission

To enable innovators across every industry - from emerging leaders to the world’s largest organisations - to reinvent how companies engage with their customers.

Job

Company

Role

Who you are

The ideal candidate will have a passion for leveraging data to drive business impact, strong technical skills, and experience with modern data technologies
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply
While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Bachelor's or Master's degree in Computer Science, Engineering, or a related field
5+ years of experience in software development or a related field
Strong proficiency in programming languages such as Python, Java, or Scala
Strong experience with building frameworks for big data technologies such as Spark, Kafka, Hive, and distributed computing systems
Experience with AWS technologies at scale
Solid understanding of software engineering principles, including object-oriented and functional programming paradigms, design patterns, and code quality practices
Excellent problem-solving and analytical skills
Strong verbal & written communication skills, with the ability to work effectively in a cross-functional team environment

Desirable

Bias to action, ability to iterate and ship rapidly
Passion to build data products, prior projects in this area

What the job involves

We are looking for a talented and experienced Software Engineer to join our Data Platform team. In this role, you will play a crucial part in designing, building, and optimizing our platform to support a wide range of data-driven initiatives
You will work closely with cross-functional teams to understand business requirements, architect scalable solutions, and implement data solutions and infrastructure for our Data Platform
Design, build, and maintain infrastructure and scalable frameworks to support data ingestion, processing, and analysis
Collaborate with stakeholders, analysts, and product teams to understand business requirements and translate them into technical solutions
Architect and implement data solutions using modern data technologies such as Kafka, Spark, Hive, Hudi, Presto, Airflow, and cloud-based services like AWS Lakeformation, Glue and Athena
Design and implement frameworks and solutions for performance, reliability, and cost-efficiency
Ensure data quality, integrity, and security throughout the data lifecycle
Stay current with emerging technologies and best practices in big data technologies
Mentor early in career engineers and contribute to a culture of continuous learning and improvement

Application process

Applications for this role are intended to be accepted until 6/30/2026, but may change based on business needs

Our take

Traditionally, it has been difficult for businesses to establish communications systems in-house. Twilio was founded from frustration with this expensive and cumbersome process, providing easy-to-use APIs to let businesses send and receive telephone and text communications.

From these beginnings, the company has expanded through acquisitions and product development to provide a suite of services around market data and customer engagement. It is now a market leader in this space, and has developed a customer base of more than 150,000 businesses including enterprise brands such as Deliveroo, Duolingo and Toyota.

Although aggressive expansion and lack of maturity in some of its products in the past impacted the company's efficiency, a 2023 restructuring addressed these problems and allowed it to remain competitive. The company has since focussed on profitability, streamlining decision making and R&D to put itself in good stead for future success.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Top investors

35% employee growth in 12 months

Glassdoor (3.9)

Company

Funding (last 2 of 6 rounds)

Jul 2015

$130m

SERIES E

Jun 2013

$70m

SERIES D

Total funding: $250.7m

Company benefits

Generous annual time off in all countries
Comprehensive health programs
Programs to help our employees plan for their retirement needs
Generous maternity, paternity, and adoption leaves, as well as family medical care leave
Build and present a Twilio app to earn your Twilio track jacket and receive $30 per month for e-books for continued learning and education
Variety of snacks, drinks, and catered meals in each of our locations
Work from home opportunities

Company HQ

Financial District, San Francisco, CA

Leadership

Khozema Shipchandler

(CEO)

Has been at the company since 2018, beginning as CFO then working as COO, President of Communications then CEO. Prior to this, spent 20 years at GE, ultimately as CCO of GE Digital.

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