Backend Engineer, Grafana Labs

• You have solid Java programming experience. Asserts services are built on Java. All our core databases are built on Go
• You have worked on a big SaaS platform and dealt with common distributed systems problems (e.g., scalability, multi-tenancy, data isolation, HA, …)
• You have used K8s or a public Cloud for operating your software and were responsible for operating the software you have built
• You are passionate about writing clean, robust, and performant software that is easily maintained by others
• You have prior experience in owning customers' experience by participating in weekday 12h x 5d and separate weekend 24h x 2d on-call rotations
• Collaboration and communication: As we are remote-first and our engineering organization is mainly remote, good communication skills, ability to work independently and collaborate with distributed teams is a must

Desirable

• The Asserts.ai team joined Grafana Labs as part of an acquisition and is now growing inside the larger Observability group
• The backend team is responsible for building and operating a set of low-latency microservices built in Java and databases like Graph DB
• The services provide automated Root Cause Insights by actively querying the Grafana Cloud Metrics, Traces, and Logs databases and integrating with the Grafana platform components like Dashboarding and Alerting
• The Asserts services are multi-tenant, highly available and process and store data in Graph and Timeseries DB
• We will soon be rolling it out to thousands of self-service customers, and it's critical that as we grow, we improve our performance, increase our reliability, and do it all more efficiently
• Grafana is trusted by major organizations worldwide, monitoring critical infrastructure
• We thrive on collective creativity and diverse perspectives
• Every team member is encouraged to contribute ideas that shape our product into a dependable tool
• Drive projects from initial ideation to operations once it is in the hands of customers
• Take on complex challenges and break them down to achieve short feedback loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback, and then progress iteratively
• Maintain critical systems, and own their reliability, performance, and availability
• Be a part of your team’s on-call rotations and take ownership of the services you’re running
• Mentor and support other team members, participate in design discussions, and collaborate with the team
• Learn new skills by gaining a deeper understanding of our cloud product and our customers and getting to know the codebase