Senior Sales Engineer, Semble

• Are you looking to impact and be part of something special, such as shaping the future of healthcare?
• Do you have a knack for understanding complex technical solutions and enjoy helping customers see the value in them?
• Proven experience in a Pre-Sales, Sales Engineering or a technical consulting role in a B2B SaaS environment
• Strong technical proficiency with a solid understanding of cloud-based architectures, APIs, and software development processes, enabling you to effectively demonstrate product capabilities and tailor solutions to client requirements
• Proven track record achieving commercial targets by leveraging consultative and solution-based sales skills
• Experience mapping and professionally documenting business processes / workflows
• Excellent communication and presentation skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences
• Comfortable in communicating with senior stakeholders (IT directors, business and operational leads, legal teams) and having heart-to-heart conversations with software developers
• Strong business acumen with a commercial mindset — able to understand business needs and priorities and align technical solutions accordingly
• Strong problem-solving skills, with a proactive approach to identifying client needs and crafting effective solutions
• Experience managing POCs and working closely with clients to showcase the value of technical solutions
• Ability to manage multiple projects simultaneously

Desirable

• Reporting directly to our Chief Revenue Officer, in this newly created role, you’ll take over key pre and post sales engineering responsibilities from our Co-founder and CTO
• You’ll be accountable to drive revenue alongside the sales and account management teams, as a key stakeholder in the sales process from discovery and solution design through to implementation
• We’ll look to you to help shape the sales engineering function at Semble with an emphasis on pre-sales, while consulting closely with our product and delivery teams and sharing customer feedback to help create more opportunities for growth and customer value
• Your work will be crucial in driving the success of our commercial efforts by providing technical guidance, crafting tailored solutions, and ensuring customers understand the value of our product
• Discovery: in conjunction with the Account Executive or Account Manager collaborate with prospects and customers to deeply understand their workflows, current challenges and their desired future state
• Technical partner for the sales cycle: serve as the technical voice in customer meetings, effectively communicating the value and capabilities of Semble. Support the sales team throughout the sales cycle by providing technical insights, answering technical queries, and assisting with RFPs and RFIs. Ensure that all technical aspects of the sales process are handled efficiently and professionally
• Technical solution design: utilise a deep understanding of Semble to tailor solutions for customers, finding a match between our technology and integrations with third party systems that meet customer requirements. Translate complex technical requirements into clear and compelling proposals
• Customer presentations and demos: lead technical presentations and product demonstrations to prospects and customers, showcasing how our solutions address their needs and specific challenges. Be the technical expert in customer engagements and ensure our solutions are well-understood and valued. Work with Product Marketing on sales collateral
• Relationship building and account mapping: develop and maintain strong relationships with prospects and customer contacts, especially technical stakeholders. Help identify key decision-makers and influencers within target organisations as you provide technical guidance and support throughout the sales cycle and ensure an enjoyable experience
• Proof of concept (POC) management: manage and execute POCs, guiding potential clients through the evaluation process and demonstrating how our solutions can solve their business problems
• Cross-functional collaboration: work closely with Product, Marketing, Sales, Account Management and Engineering to stay updated on product features, roadmaps, and customer feedback, ensuring the go-to-market teams are equipped with the latest technical knowledge. Provide feedback from prospects and customers to influence product development