Account Manager, SEON
Offers Employee stock ownership plan
2-3 days a week in office
Online fraud prevention platform
Open for applications
Online fraud prevention platform
201-500 employees
Open for applications
Offers Employee stock ownership plan
2-3 days a week in office
201-500 employees
Company mission
To help online businesses reduce the cost, time, and challenges faced due to fraud.
Role
Who you are
- At least 3 years of experience as an Account Manager or in a similar position, preferably with prior startup sales experience
- Exceptional ability to communicate and foster positive business relationships
- A track record of taking the initiative and confidently directing customer interactions
- Familiarity with managing a portfolio of client accounts, ensuring their needs are met and providing a high level of service
- Experience driving commercial discussions and presenting solutions to clients, particularly in the area of fraud prevention, is highly desirable
- Proven ability to manage customer expectations and ensure customer satisfaction
- Collaborative mindset with experience working cross-functionally
What the job involves
- We are looking for an Account Manager to cultivate and strengthen client relationships while driving business growth and achieving sales targets
- As an Account Manager, you will be the key liaison between our clients and our company. You will be responsible for building and nurturing strong relationships
- Your role will involve understanding client needs, providing support, and ensuring exceptional customer satisfaction
- You will proactively identify growth opportunities and collaborate with clients to develop customised solutions that drive mutual success
- Additionally, you will work closely with cross-functional teams to ensure seamless coordination and delivery of our offerings
- If you thrive in a client-focused environment, possess excellent communication skills, and are motivated by driving customer satisfaction and revenue growth, we invite you to join our team
- Manage a portfolio of client accounts, establishing clear client retention goals and milestones for clients and employees to work Toward
- Drive commercial discussions with clients, promoting the value of our products and upselling services and products
- Build strong customer relationships, ensuring exceptional customer experience and satisfaction
- Educate clients on product features, conduct training courses, and provide educational materials
- Review customer complaints and concerns, seeking to improve the customer experience
- Collaborate with cross-functional teams, such as customer success, sales, product, and engineering, to ensure seamless implementation and delivery of our solutions
- Monitor client performance metrics, proactively identifying opportunities to improve fraud prevention strategies
- Stay updated on the digital fraud landscape, applying knowledge to enhance client relationships and develop tailored solutions
- Provide regular feedback to clients and internal stakeholders, sharing insights and recommendations to optimize services and drive client satisfaction
- Convey the value of SEON's services to a non-technical, non-fraud audience and translate complex value propositions into business benefits
Salary benchmarks
Our take
SEON is an online fraud prevention platform designed to assist businesses in combating fraud and minimising risks related to online transactions. The platform stands out by offering a seamless integration process, allowing businesses to quickly implement its tools and solutions.
By leveraging a combination of technologies, data sources, and machine learning algorithms, SEON ensures real-time detection and prevention of fraudulent activities. Its effectiveness and reliability have earned the trust of prominent global brands such as Afterpay, Patreon, KLM, and Pokerstars.
With a strong focus on providing efficient and adaptable fraud prevention, SEON continues to innovate and evolve its offerings, helping businesses across various industries safeguard themselves and their customers from the ever-evolving threat of online fraud.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
Company
Funding (last 2 of 5 rounds)
Apr 2022
$91.7m
SERIES B
Mar 2021
$12m
SERIES A
Total funding: $105.5m
Company benefits
- Employee stock ownership plan (ESOP)
- Hybrid working environment (2-3 days in the office per week)
- Flexible core hours
- Generous Holiday allowance & 3 additional wellness days
- Access to significant opportunities for learning and development
- Private health insurance including dependants (inc. employee assistance & mental health support)
- Complimentary weekly language courses
- Enhanced Maternity Leave and 4 weeks Paternity Leave
- Monthly company breakfast and weekly Lunch allowance
- 'Work from anywhere' 60-day remote work
- Annual Tech Budget
Company values
- Open
- Purposeful
- Synergy
Company HQ
Erzsébetváros, Budapest
Articles
Leadership
Tamas Kadar
(CEO)Graduated from the Corvinus University of Budapest with a BSc in ICT Business Analyst. Is currently a Council Member and Contributor on the Forbes Technology Council.
Bence Jendruszak
(COO)Graduated from the EBS Business School with a degree in General Management. Previously worked as a Controlling Intern at HILTI and as a Junior Consultant at HyperTeam.
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