Account Manager, KnowBe4
SMB/Mid Market
+ Company-wide bonuses based on monthly sales targets
Security awareness training platform
Job no longer available
Security awareness training platform
1001+ employees
Job no longer available
+ Company-wide bonuses based on monthly sales targets
1001+ employees
Company mission
To enable employees to make smarter security decisions, every day.
Role
Who you are
- 1-3 years experience selling experience to Mid-Market-sized businesses
- Bachelor Degree or higher education equivalent, desirable
- Familiarity with standard concepts, practices and procedures within the IT, Security or Cybersecurity industry, desirable
- Experience with Salesforce, a plus
- Experience with Gmail and Google Docs
- Experience with MS Office (Word and Excel)
- Experience with web browsers (Chrome, Internet Explorer, etc.)
- Excellent verbal and written communications
- Stats driven business professional
- Motivated, energetic self-starter
- Strong collaborative and teamwork skills
- Must be able to work with minimum supervision
What the job involves
- The Account Manager is responsible for promoting and selling KnowBe4’s suite of products and services into our existing Mid-Market-sized customer accounts to exceed monthly sales quota
- This can be achieved by motivating our existing customers to purchase additional products, increase subscription levels and/or add on additional seats due to account growth
- Promote and sell KnowBe4’s range of products and services to meet and exceed Mid-Market monthly cross sale and expansion sales targets
- Build and maintain a pipeline of potential cross sale, add-on and upgrade opportunities by developing and managing relationships with your assigned accounts
- Articulate the value proposition of KnowBe4’s full suite of products and educate the customer how each product will improve their business’s human firewall
- Identify key decision makers while developing and qualifying cross sale, add-on and upgrade opportunities
- Follow up on existing customer marketing leads to generate revenue opportunities and pipeline
- Act strategically in offering multi-year deals and negotiating discounted pricing to increase ARR
- Maintain accurate and thorough records of daily sales statistics via Salesforce
- Collaborate with the assigned Account Executive, Customer Success Managers and Renewal Specialists to understand the account’s organizational structure, gaps in cybersecurity and ultimately increase their commitment and use of the KnowBe4 Product Suite
- Support in the renewal process where there is an opportunity to grow the account
Application process
- An applicant assessment and background check may be part of your hiring procedure
Salary benchmarks
Our take
Human error is a huge contributor to the success of phishing attacks and other cybercrime, meaning it is vital that businesses keep their staff well trained and educated in good security practices. KnowBe4 delivers a cloud-based security awareness training program, alongside simulated phishing attacks, to allow companies to make sure their people are as robust against cybercrime as their technology.
A subscription to KnowBe4 enables staff to access automated security training campaigns generated from a large library of content, with reminder emails to ensure they are on track. Its PhishER product, a Security Orchestration, Automation and Response platform, offers automatic prioritization for emails which allows security teams to respond to the biggest threats quicker.
KnowBe4 is the world’s largest integrated platform for security awareness training, serving over 50,000 customers. The company has also launched a Mobile Learner App, which provides access to training modules and notifications about assigned training, to supplement the training platform and deliver heightened services to its clients.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
9% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jun 2019
$300m
SERIES D
Mar 2019
$50m
SERIES C
Total funding: $401.1m
Company benefits
- Company-wide Monthly Bonuses Up To $2,000 A Month
- Employee Referral Bonuses
- Vision And Dental Plans
- FSA (Flexible Spending Account)
- Virtual Yoga Classes & Free Gym Benefits Through Classpass
- Generous or Open Paid Time Off, Plus National Holidays
- Paid Military Leave
- Tuition Reimbursement Up To $5,250 A Year
- Certification Completion Bonuses Up To $10,000 A Year, With Reimbursement For Any Materials For The Certification
- KnowBe4’s Famous Onboarding Experience
- Hybrid Work Environment & Remote Work Options
- Relaxed Dress Code: “If You Don’t Get Arrested On Your Way To Work, You Are Good!”
- Free Fresh Fruit Delivered Weekly, Daily Food Carts, And Unlimited Snacks, Coffee And Tea
- End Of The Month Celebrations
- Employee Resource Groups
- Employee Mingles (Meet People From Around The Company And Eat Free Food)
- Game Room With Ping Pong Table And Classic Arcade Games
- Events And Activities: Movie Nights, Beach Days, Family Mingles, Theme Park Visits, Evening Boat Cruises, Virtual Happy Hours And Anything Else Fun That We Think Of!
- Parental And Adoption Leave
- Breast Milk Shipping For Traveling Parents
- Adoption Assistance
- Knowster Parents Employee Resource Group
- On-site Life Coach
- Internal Promotions
- No Door Policy (We Encourage Our Staff To Share Ideas And Ask Questions)
- Opportunities For All Employees To Participate In Regular AMA (“Ask Me Anything”) Sessions With Our CEO, Stu
- Lunches With The CEO (10 Randomly Selected Employees Each Month)
Company values
- RADICAL TRANSPARENCY: We practice radical transparency at all levels of the company, starting from the C-Suite. Through this, we have cultivated an environment of freedom and trust
- EXTREME OWNERSHIP: The principle is simple: everyone totally owns their sphere of responsibility and takes full ownership for their area. We coordinate and communicate with the right managers on the team to make sure the whole organization runs as smoothly as possible
- A CULTURE OF CELEBRATION: Every day at KnowBe4 is filled with celebrations, both big and small. Birthdays, work anniversaries, sales goals, and company milestones are all reasons to celebrate and we celebrate big
Company HQ
Downtown, Clearwater, FL
Articles
Leadership
Stu Sjouwerman
(Founder & CEO)Co-founded Sunbelt Software. Former MD of Sunbelt International.
Diversity, Equity & Inclusion at KnowBe4
- At KnowBe4, we recognize the value of building a diverse team which draws on different backgrounds and experiences. Diversity is important to us and we’ve set out to build an environment where everyone feels comfortable being their authentic selves. From employee resource groups to community outreach, and from scholarships for underrepresented talent to diverse hiring events, KnowBe4 is completely dedicated to advancing DIB initiatives in our organization, industry, and world.
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