Revenue Operations Specialist, Journey Clinical
$140-160k
+ Equity
Expanding access to Psychedelic-Assisted Psychotherapy
Job no longer available
Expanding access to Psychedelic-Assisted Psychotherapy
101-200 employees
Job no longer available
$140-160k
+ Equity
101-200 employees
Company mission
To empower licensed mental health professionals to incorporate Ketamine-Assisted Psychotherapy (KAP) in their practice safely and effectively.
Role
Who you are
- Self-starter with a continuous improvement mindset, comfortable with testing, iterating, and adapting
- 3+ years of experience in a Revenue Operations, Sales Operations, or similar role within a high-growth company, ideally within healthcare or SaaS
- 3+ years experience in management or implementation consulting
- Strong systems inclination and proficiency (e.g., HubSpot, Calendly, Stripe)
- Strong analytical skills with the ability to dive into data, identify root causes of discrepancies, and implement process improvements
- Experience designing cross-functional workflows, particularly for event or program management
- Excellent communication and interpersonal skills, with a collaborative approach to problem-solving
What the job involves
- As a Revenue Operations Specialist, you will play a key role in optimizing and driving scalable solutions across our revenue-generating teams
- In this position, you will support teams across the business — including Sales, Success, Programs, Community, and Patient Growth — by improving systems, streamlining processes, and identifying opportunities for innovation
- Your work will be essential in ensuring that revenue-related functions operate efficiently and align with our organizational goals
- Identify and implement solutions to improve the efficiency of revenue-generating activities, such as member onboarding, customer retention, and sales funnel optimization
- Drive experiments and testing across revenue operations to uncover effective processes, enhance team alignment, and improve key performance metrics
- Collaborate with teams to gather insights, test hypotheses, and iteratively optimize workflows across a variety of functions
- Develop and maintain reports to provide visibility into key metrics, supporting data-driven decision-making and continuous process improvements
- Ensure data consistency and accuracy across systems, identifying areas for process automation and implementing scalable solutions to reduce manual tasks
- Analyze data on revenue operations to uncover trends, measure the effectiveness of processes, and prioritize areas for improvement
- Serve as the primary operational support for teams like Sales, Member Success, and Programs, acting as a resource for optimizing tools and processes to align with revenue goals
- Work closely with cross-functional stakeholders to ensure systems and processes are responsive to evolving business needs, facilitating effective communication and alignment
- Support the management of CRM and other operational tools, focusing on configuration, data flow, and user training to enhance team efficiency
- Proactively gather feedback from teams to understand their operational needs and challenges, translating these into actionable insights and process improvements
- Drive automation initiatives and ensure proper integration of tools used across revenue teams, optimizing the tech stack for performance and scalability
- Monitor system usage and recommend enhancements to increase productivity and streamline processes across revenue operations
- Partner with revenue-generating teams to develop strategies that support growth initiatives, such as new member acquisition, client retention, and community engagement
- Continuously explore and evaluate new methods to increase efficiency and productivity within revenue operations, leveraging industry best practices
- Align revenue operations processes with business goals, contributing to a foundation for sustainable growth and operational excellence
- Remote role with opportunities to collaborate in-person in our unique NYC HQ with outdoor terrace and views of downtown
Our take
With mental health awareness on the rise, the demand for new methods of treatment has increased dramatically. Journey Clinical is meeting this demand by improving access to Psychedelic-Assisted Psychotherapy.
Journey Clinical's main focus is Ketamine Assisted Psychotherapy, which has become increasingly sought after in recent years. KAP has a number of applications, including treatment for anxiety, depression, and PTSD.
Journey Clinical's main challenge will be competing with similar providers, such as Field Trip and Compass Pathways, though its laser focus on KAP should help it stand out. The company has also raised significant funding that will support in scaling its offerings across the US.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
70% employee growth in 12 months
Company
Funding (2 rounds)
Jan 2023
$8.5m
SERIES A
Sep 2021
$3m
SEED
Total funding: $11.5m
Company benefits
- Equity options
- Health benefits
- Flexible working hours
- Flexible paid time off
- Growth opportunities and a high level of freedom
- Ketamine-assisted psychotherapy (KAP) prescriber training and mentorship given by leading industry experts
Company HQ
Civic Center, New York, NY
Leadership
Jonathan Sabbagh
(CEO & Co-Founder)Was Head of Geneva Office at Columbia Threadneedle Investments. Was Managing Director and Founder of Gottex Brokers SA.
Myriam Barthes
(COO & Co-Founder)Previously worked as a Manager at EY, and was an AI Impact Strategist and Client Partner at SparkBeyond.
Salary benchmarks
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