Technical Application Support Specialist, Lloyds
£67-74.5k
· An annual performance-related bonus
2+ days a week in office
Retail and commercial bank
Job no longer available
Retail and commercial bank
1001+ employees
Job no longer available
£67-74.5k
· An annual performance-related bonus
2+ days a week in office
1001+ employees
Company mission
To support families and businesses, helping them to take the next step, whatever that may be.
Role
Who you are
- Strong understanding of coding language IRIS/MUMPS
- Proficient in .NET, SQL & React
- Strong understanding of SRE & DevOps, including experience of Infrastructure as Code and CI/CD pipelines using tools such as Azure DevOps, Terraform, or Jenkins
- Any Programming language experience
- SRE mentality (SLI, SLO & SLA) using Observability, Logging, Monitoring & Alerting (Dynatrace)
- Proficient in the following tooling – Dynatrace, Splunk, SRE GCP & Cloud Observability
- Ideally coming from a software engineering or scripting skill background and have moved into SRE/DevOps while gaining a wider understanding of application ecosystems
- Knowledge of GCP and Azure cloud platforms
- Experience in identifying toil and design automated solutions to remove it
- Leading a team, mentoring, coaching, and developing peers across the teams in the lab, while the other major part of the role will be acting as a completely hands-on DevOps/SRE to lead by example
- Maintain, support & improve our cloud infrastructure in a specific technical area
- Investigate, fix and remove service issues with an engineering mindset. Identify ways in which to improve observability continuously
- Lead incident post-mortems
- Support building a strong team by mentoring early career engineers to advance technical skills
Desirable
- Can independently design, implement, manage and optimise cloud orchestrations and are proficient in using orchestrations tools such as Jenkins, GitHub, and Harness
- Experience of developing for, or administrating Kubernetes clusters in a production environment
- A strong understanding of Cloud security and networking
- Technical architecture and Microservice design principles
What the job involves
- Team is looking for an experienced and passionate Technical Application Support Specialist (TASS) with strong hands-on development experience
- As a TASS you’ll be an active and leading member of a team of engineers – working to run and maintain a set of products and services on a combination of Private Cloud (Kendryl) and Public Cloud (GCP)
- Reliability & Performance Management: Design, implement and own the SLOs for critical platform services. Monitor system health, manage error budgets, and drive improvements in Mean Time to Failure (MTTF) and Mean Time to Recovery (MTTR)
- Incident & Problem Management: Lead incident response and post-mortem analysis. Ensure root cause identification and long-term remediation strategies are implemented
- Platform Advocacy & Collaboration: Champion SRE principles across Segments & Propositions Lab. Collaborate with Lab Product Owners, Engineering Leads, and application teams to embed reliability into design and delivery
- Technical Leadership: Provide technical oversight across cloud infrastructure, CI/CD pipelines, observability tooling, and automation frameworks. Guide engineers in adopting scalable and resilient solutions
- Continuous Improvement: Identify and implement improvements in deployment, monitoring, and alerting processes. Drive automation to reduce toil and improve operational efficiency
- Governance & Compliance: Ensure platform services adhere to internal risk, security, and compliance standards. Support audit and regulatory reporting requirements
Application process
- End Date: January 2, 2026
Our take
Lloyds Bank, part of Lloyds Banking Group, began operations back in 1765 and is nowadays one of the UK’s leading retail and commercial banks. As with many leading banks, the company has dealt with its share of controversy – including for its handling of PPI complaints in 2015, and the 2009 European Commission ruling that forced it to part ways with TSB – but it has nonetheless stood the test of time and worked to build back its public reputation in the wake of these setbacks.
Of the company’s 26 million customers, over 18 million of them are online, making it the largest UK digital bank. As part of its ongoing digital transformation, the company is seeking to put the cloud at the front of its services and systems, and has cited intentions to invest heavily in overhauling its current technology infrastructure. All this seeks to serve the modern banking customer, and to compete with the fast-increasing number of alternative banking options appearing on the market.
Recently, Lloyds Bank has shown great interest in facilitating innovation in the industry, joining as a partner on FinTech Action Labs (a FinTech accelerator programme) to bring its industry expertise to early-stage FinTechs. As well as investment in digital transformation and AI, the company is enhancing its wealth product and corporate banking offerings, as well as expanding its partnerships with digital banking companies.
Steph
Company Specialist at Welcome to the Jungle
Insights
-1% employee growth in 12 months
Company
Company benefits
- Flex cash: This is 4% of your basic salary and can be used to spend on the benefits of your choice, or you can choose to take it as a cash top up in your monthly salary.
- A generous holiday allowance: You’ll be eligible for a minimum of 22 days holiday (excluding bank holidays), rising to 30 days based on length of service and grade.
- A flexible way of working: Whether you want flexibility over your location or when you log on, together we can create an approach that works for you and for the business.
- Family leave: Up to 63 weeks of maternity or adoption leave. Statutory maternity or adoption pay is available for 39 weeks, and 20 weeks will be enhanced to the equivalent of full pay. Partners can have six weeks of fully paid paternity leave.
- Health insurance: Our company funded Private Medical Benefit provides all colleagues with access to good quality medical care, including accommodation, nursing care and specialist advice.
- Colleague Offers: Get discounts on everything from electrical items to cinema tickets and weekly food shopping. You can share this benefit with up to ten family members or friends.
- Financial products: Take advantage of our great financial products, some at a discounted rate, including current accounts, home and car insurance and loans.
- Share plans: Participate in Sharematch and receive matching shares of up to £45 a month from the company, and you can choose to participate in Sharesave, our combined savings and share option plan.
- Pension: We offer a generous pension plan, with all joiners being automatically enrolled in our 'Your Tomorrow' scheme. You can decide how much you save and get a say in where your contributions are invested.
Company HQ
City of London, London, UK
Leadership
Charlie Nunn
(Group Chief Executive, not founder)Spent nine years at HSBC, including as Group Head of Wealth Management and Digital, and as CEO of Wealth and Personal Banking.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 50 more jobs at Lloyds