Senior Frontend Software Engineer, Surfly

Co-browsing Core

Salary not provided

TypeScript

JavaScript

Python

Selenium

Mocha

Karma

Git

WebSocket

Senior level

Amsterdam

Collaborative & compliant digital journey creator

Job no longer available

Collaborative & compliant digital journey creator

21-100 employees

B2BEnterpriseInternal toolsCustomer serviceSaaS

Job no longer available

Salary not provided

TypeScript

JavaScript

Python

Selenium

Mocha

Karma

Git

WebSocket

Senior level

Amsterdam

21-100 employees

B2BEnterpriseInternal toolsCustomer serviceSaaS

Company mission

To build next generation web tools that bring back the human touch in online experiences.

Job

Company

Role

Who you are

Advanced knowledge of JavaScript
A solid understanding of core web and browser concepts (e.g., how browsers parse and construct web pages)
Experience in identifying and solving performance and optimization problems in client-side web applications
Understanding of the HTTP protocol
Be comfortable debugging minified and uglified JavaScript code and spending most of the day in browser developer tools
Understanding of cross-browser compatibility issues and ways to work around them
Experience developing automated unit, integration, and functional test suites (e.g., Selenium, unittest, Mocha, Karma, etc.)
Working knowledge of Python
Experience using Git in a professional workplace environment
Self-motivated and self-managing
A great deal of patience
Bonus: Typescript, Go

What the job involves

We're looking for a Senior Software Engineer with expertise in Python, Go (server-side), and vanilla JavaScript (client-side) to join our dynamic team
We are looking for a Senior Frontend Software Engineer to work on our sandboxing proxy, which drives all our products
Our stack currently consists of Python and Go on the server-side, and vanilla JavaScript on the client-side
Develop and maintain our versatile HTTP and WebSocket proxies, implementing sophisticated content rewrites on-the-fly
Contribute to our JavaScript sandbox, enabling the addition of new functionalities to any JS code
Implement and maintain features for our co-browsing solution

Our take

Customer service is one of the most frustrating costs borne by insurers and banks selling complex products. Surfly helps agents deal with requests through their co-browsing software allowing them to take over a customer’s web-session.

Unlike other co-browsing and video call customer service products, Surfly allows you to co-browse the full web without needing to change or modify any code on any website or force you to a virtual browser. Over 3.000 organizations use the platform to collaborate with users, as well as utilizing it to demo products to prospective clients.

The companies biggest challenge is competing in a saturated market of sticky customer service software. Companies may be reticent to retrain agents used to their workflows on another platform, but with good funding at its back Surfly certainly has a swinging chance.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Top investors

Glassdoor (4.9)

Company

Funding (last 2 of 3 rounds)

Nov 2019

$2.3m

EARLY VC

Dec 2016

$1.2m

EARLY VC

Total funding: $4m

Company benefits

MacBook and Jabra headset
Standing desk and ergonomic chair
Work with other smart, ambitious, curious, and dependable colleagues
Employee stock options: we are all owners and shareholders of our company - Surfly's success is in our hands!
25 holidays per year
Company-wide gathering and team outings
Monthly wellness allowance
Professional development opportunities
Foosball table at the office
Beautiful office in city center with canal views
Relocation assistance

Company HQ

Burgwallen Nieuwe Zijde, Amsterdam, Netherlands

Leadership

Nicholas Piël

(Founder & CEO)

Earned an Msc in Artificial Intelligence from the University of Amsterdam. During their studies Nicholas worked part time as tech support which sparked the idea for Surfly.

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