Software Quality Assurance Associate Director, Wolters Kluwer
Principal Quality Engineering Architect
$147.2-208.3k
Salary applicable to NY based candidates only and may vary by other locations
2+ days a week in office
Information services and software solutions
Be an early applicant
Information services and software solutions
1001+ employees
Be an early applicant
$147.2-208.3k
Salary applicable to NY based candidates only and may vary by other locations
2+ days a week in office
1001+ employees
Company mission
To empower our professional customers with the information, software solutions, and services they need to make critical decisions, achieve successful outcomes, and save time.
Role
Who you are
- Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field
- Experience with continuous integration/continuous deployment (CI/CD) pipelines and tools
- Excellent analytical and problem-solving skills, with a strong attention to detail
- Effective communication and interpersonal skills, with the ability to collaborate across teams and influence stakeholders
- In-depth knowledge of software quality assurance principles, methodologies, and best practices
- Strong understanding of software development lifecycle (SDLC) methodologies, including Agile, Scrum, and DevOps
- Knowledge of Test Automation scripts and programming languages. Or equivalent experience or training
- Proven experience (10 years) in quality assurance and software testing, with a focus on test architecture and strategy
- Experience designing and implementing comprehensive QE strategies, tools, frameworks, and solutions across complex software projects or organizations
- Demonstrated track record of successfully leading QE initiatives, improving testing processes, and driving quality improvements
- Able to Train, Coach, and mentor scrum cadence. Or equivalent experience or training
What the job involves
- The Principal QE Architect functions as a technical leader, playing a central role in defining and establishing technical and strategic direction for the */dxg Engineering Excellence & Operations organization
- Be a change leader, working with agile teams to plan, design, and implement effective test practices, and test automation as well as how and what to test. Be a part of improving quality and reducing release timelines of our products
- Drive strategic quality initiatives at a divisional level working closely with CTOs & supporting technical leadership
- Provide comprehensive guidelines and practical examples for project plans, quality metrics, quality plans, and process improvement
- Offer invaluable advice and serve as a reliable sounding board for */dxg leadership, focusing on QE innovation, guidance, and training
- Lead QE teams when necessary, inspiring team members to elevate their performance and become leading professionals in their field
- Cultivate a solid, resilient, and high-value QE Team for the organization, fostering a culture of excellence and continuous learning
- Provide technical leadership and guidance to QE teams, helping them solve complex technical challenges, adopt new technologies, and improve testing efficiency and effectiveness
- Innovate quality engineering policies processes, standards, and procedures to ensure consistency andre-use across the organization
- Implement metrics and Key Performance Indicators (KPI) to measure and monitor the effectiveness of quality engineering processes
- Challenge the status quo of the current Quality industry paradigms and determine the evolving role of QE in the new GenAI technology universe
- Provide insights into developing technologies and determine their implementation within the dxg QE environment
- Continuously seek opportunities for process improvement and innovation, positioning */dxg at the forefront of cutting-edge quality practices
- Consult on complex testing strategies for products, defining and redefining QE work procedures, guidelines, and designs for holistic testing processes
- Advise on the strategic direction of Quality Engineering within */dxg, promoting awareness of the importance of quality engineering and driving initiatives to improve a quality culture, processes, and outcomes
- Design and implement robust test architectures and frameworks to support automated testing, performance testing, and continuous integration
- Define standards and best practices for test case design, test data management, and test environment configuration
- Ensure scalability, maintainability, and reusability of test assets across multiple projects
- Design comprehensive QE solutions that align with the organization's business objectives, development methodologies, and technology stack
- Create automated test scripts for functional, regression, performance, and security testing
- Integrate automated tests into continuous integration/continuous deployment (CI/CD) pipelines for seamless execution
- Ensure test scripts are efficient and reliable, and provide comprehensive coverage of application functionality
- Design and develop performance testing strategies to assess system scalability, reliability, and responsiveness
- Identify performance bottlenecks, analyze test results, and provide recommendations for optimization
- Collaborate with development teams to implement performance improvements and ensure scalability
- Implement techniques such as parallel testing and distributed execution to accelerate testing cycles
- Monitor test execution results and identify opportunities for performance improvements.
- Collaborate with development, product management, and operations teams to ensure alignment on quality objectives and priorities
- Provide technical guidance and support to QA engineers, developers, and other stakeholders
- Facilitate knowledge sharing and best practice dissemination across teams to promote a culture of quality and continuous improvement
- Develop and maintain updated training materials based on the Center of Excellence's (CoE) Methods of Work
- Oversee the management, review, and dissemination of the Method of Work library to ensure accessibility and relevance
- Offer mentorship and training sessions to Quality Architects and Quality Engineers, focusing on tools, techniques, and best practices
- Cultivate a culture of continuous learning and improvement within the QA team, encouraging active participation and knowledge sharing
- Share expertise and insights with cross-functional teams to foster collaboration and alignment on quality assurance initiatives
- Equip individuals and teams with the knowledge and expertise required to excel in Quality Engineering through comprehensive training and mentorship
- Enable Methods of Work (MoWs) writing and maintenance, fostering growth and proficiency in Quality Engineering among WK Groups/Divisions
- Provide guidance in adopting Agile Scrum and SAFe ceremonies, ensuring project teams fully grasp the significance and implementation of Agile/Scrum methodologies
- Conduct dxg Methods of Work (MoW) training tailored for various stakeholders, from project owners to development and quality assurance teams
- Provide regular progress updates and detailed reports to both peers and management regarding automation progress, test results, and key performance metrics
- Effectively communicate with cross-functional teams to raise awareness of critical issues, risks, and recommendations for improvement
- Prepare executive summaries and presentations that effectively convey the impact of automation initiatives on project outcomes and align with business objectives
- Establish and co-lead the Quality governance process to identify, assess, and mitigate risks that could impact the quality of software products
- Develop risk management strategies and implement controls to minimize the likelihood and impact of quality-related risks
Our take
For over 185 years, Wolters Kluwer has been innovating the way professionals and businesses work. The company has expanded to offer a substantial range of services across the Health, Tax & Accounting, Finance, Compliance, and Legal sectors.
While operating across so many sectors comes with an extensive range of competition, Wolters Kluwer serves customers in over 180 countries, which has been managed, in part, due to its 70+ acquisitions. For example, the company has recently acquired leading artificial intelligence technology company Della AI, which will become part of its legal software unit, to further advance its natural language processing capabilities.
The company is currently focused on its 2022-2024 strategy, which is a three-year value elevation strategy aimed at accelerating expert solutions, expanding its reach, and evolving its core capabilities. After delivering on its 2019-2021 strategy (resulting in €4.8 billion in revenues in 2021 alone) Wolters Kluwer is well set to remain on its long-standing path of growth and success.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
Company
Company benefits
- Hybrid/Flexible Work Environment
Company values
- Focus on Customer Success - Customers are at the center of everything we do
- Make it Better - We're Committed to Continuous Improvement
- Aim High and Deliver - We're responsible for delivering the right results
- Work as a Team - We're stronger together
Company HQ
Alphen aan den Rijn, Netherlands
Articles
Leadership
Nancy McKinstry
(CEO & Chairman of the Executive Board, not founder)Held various roles at the company before being named CEO in 2003. Current Member of the Board of Directors at various companies including Accenture, Abbot, Russel Reynolds Associates, and Columbia Business School.
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