Infrastructure Engineer, Crusoe Energy Systems

• Manage high-caliber engineers, improving reliability, and fostering a culture of ownership.The ability to effectively lead a team
• Experience diagnosing and repairing high-density, rack-mounted compute hardware in production environments
• Deep understanding of GPU architectures and hands-on experience with GPU-based systems
• Experience supporting NVIDIA A100, H200, GB200, B200 and AMD 350X / 355X series platforms
• Familiarity with high-speed interconnects such as InfiniBand, NVLink, and RDMA over Converged Ethernet (RoCE)
• Strong Linux experience (Ubuntu, Rocky Linux, CentOS) using the command line for diagnostics and testing
• Proficiency with GPU and system diagnostic tools such as NVIDIA DCGM and NVIDIA field diagnostic utilities
• Experience working with enterprise server hardware, power delivery, and cooling systems
• Strong analytical and problem-solving skills
• Excellent communication and collaboration skills
• Ability to work independently in a fast-paced data center or operations environment

Desirable

• We are seeking a highly skilled and motivated GPU Fleet Operations Engineer to lead our lab management team
• The role will join Crusoe’s Fleet Operations team to manage our research and integration lab
• This role is focused on the deployment, management, advanced diagnosis, maintenance, and repair of high-performance GPU compute clusters
• This is a full-time, on-site role based in our San Francisco, CA, or Sunnyvale, CA offices, offering you the opportunity to foster a culture of technical excellence and collaborative innovation at the heart of the AI revolution
• The ideal candidate will be hands-on with GPU rack-level troubleshooting, RDMA over converged ethernet (ROCE) and infiband networks
• You will work closely with data center operations, engineering, and vendors to support cutting-edge infrastructure featuring the latest NVIDIA and AMD GPUs
• This position plays a critical role in supporting Crusoe’s new product integration, research and experimentation efforts
• Managing a team of two infrastructure engineers and one network engineer
• Managing a lab environment consisting of the latest GPU systems
• Managing a lab environment consisting of the latest networking technologies
• Managing a lab environment that includes the latest advancements in critical environment technologies
• Working closely with OEM for racks, CDUs, and data center infrastructure components
• Perform diagnosis and troubleshooting of hardware faults within GPU racks and high-density compute systems
• Support GPU platforms including NVIDIA A100, H200, GB200, B200, B300, GB300 and AMD 350X / 355X
• Execute component-level diagnosis and remediation for failed or degraded hardware
• Partner with data center operations to manage and perform field-replaceable unit (FRU) repairs for GPUs, power supplies, cooling systems, interconnects, and networking hardware
• Manage post-repair validation, burn-in testing, torch testing, and NVIDIA NCCL testing to ensure system stability and performance
• Manage the performance of firmware and BIOS upgrades
• Maintain detailed documentation of maintenance activities, failures, and resolutions in ticketing and asset management systems
• For lab operations, develop and update standard operating procedures (SOPs) for troubleshooting, repair, and validation workflows
• Collaborate with engineering, software, and data center operations teams to identify root causes of systemic failures and document remediations
• Participate in a rotating infrastructure on-call schedule (about one week every 4–6 weeks) with daytime coverage and handoff to the Europe team