Implementation Manager, Metropolis
USA
$105-140k
Autonomous commerce platform for urban mobility
Job no longer available
Autonomous commerce platform for urban mobility
21-100 employees
Job no longer available
$105-140k
21-100 employees
Company mission
To disrupt traditional city infrastructure to empower the future of urban mobility.
Role
Who you are
- Bachelor's degree in a relevant field
- 5+ years of experience in project management or implementation management
- Experience working with airports and airport systems, ideally with a background in ecommerce or online reservations
- Strong communication and interpersonal skills
- Experience partnering with cross-functional teams to champion complex projects
- Excellent problem-solving and analytical skills
- Proficiency in project management software and tools
- Ability to travel as needed to client sites across the US
- Willingness to work occasional irregular hours to accommodate US and UK time zones
- Close proximity to Metropolis airport/location/office preferred
What the job involves
- This role will be overseeing tasks for multiple new airport site implementations across the US
- Working cross functionally, you will be responsible for ensuring all tasks are on track to achieve our implementation timelines
- Developing detailed project plans that outline the scope, resources, timeline, and deliverables for each implementation
- Coordinating with cross-functional teams, including sales, product development, and customer success, to ensure a cohesive implementation process
- Leading, mentoring and growing a team of implementation professionals; initially with 1 direct line report with an expectation to grow a team as the number of concurrent implementations increases
- Communicating effectively with clients to understand their business processes and tailor implementations to their specific needs
- Managing client expectations and providing regular updates to ensure transparency throughout the implementation phase
- Identifying potential risks and issues early in the project, and proactively developing mitigation strategies
- Conducting training sessions and workshops for clients to facilitate the adoption of new systems or processes
- Ensuring that all project milestones are met on time and within budget, adjusting plans as necessary to address any changes or challenges
- Monitoring the post-implementation environment to ensure the solution is functioning as intended and providing the expected benefits
- Documenting best practices and lessons learned to refine the implementation methodology for future projects
- Assisting with the creation of support materials, such as user guides and FAQs, to aid clients in the transition to new systems or processes
Our take
Driven by computer vision and AI technology, Metropolis offers a seamless parking and checkout experience by turning cars into wallets. This eliminates the need for physical tickets and pay machines, allowing property owners to maximise the financial performance of their parking assets and offer a modern service to customers.
Metropolis aims to revolutionise parking by integrating future mobility solutions, such as autonomous vehicle deployment, charging stations, and eVTOL infrastructure. Its approach includes dynamic pricing to optimise revenue during demand surges.
Co-founded by Alex Israel, a former ParkMe founder, the company has expanded rapidly following a $167M Series B fundraise and partnerships with Premier Parking and Uber. The company's recent acquisition of SP Plus Corporation, funded by a $1.8 billion investment, positions it as a leader in AI-driven mobility solutions. As a pioneer in its category, Metropolis continues to push the boundaries of parking and mobility technology.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Oct 2023
$1.1bn
SERIES C
Jun 2022
$167m
SERIES B
Total funding: $1.3bn
Company benefits
- Equity options - We offer ownership opportunities through stock options
- Wellness benefits - A wellness program designed to support a variety of needs
- Health insurance - We subsidise high-quality health insurance coverage for full-time and hourly employees
- We subsidize high-quality health insurance coverage for full-time and hourly employees
- 401(k) match - Plan for your future with a 4% company match
- Parental leave - Receive support prior to, during leave, and as you transition back to work
- Time off - Unlimited PTO for salaried employees, and a generous PTO package for our hourly employees
- Paid holidays - We observe major holidays with company-wide closures, and double hourly rates for those who work
- Hybrid environment - Magic happens face to face, but we support a flexible working model
Company values
- We are innovators - Revolutionising an industry is not for the timid. We challenge the status quo and build remarkable products and services for the real world. We have the conviction to disrupt and drive innovation. We move fast and know that excellence is only achieved through agility and iteration
- We are owners - Progress is not inevitable; it must be forged by vision, determination, and a bias for action. We take ownership because there is no other room. We own our actions – we do what we say, we say what we do, and strive to be worthy of compliment in all things, big and small
- We are leaders - We are a product-led technology company – leading while others follow. We work in different cities and in different roles but we are all on one team. We value our diversity and challenge each other out of principle and with respect. We demand excellence in ourselves and of one another. We are building the future together and we’re just getting started
Company HQ
Downtown, Santa Monica, CA
Articles
Leadership
Alexander Israel
(CEO)Former Vice President & General Manager at INRIX. Co-founder and former COO at ParkMe. BA in Business & Economics at University of Puget Sound.
Travis Kell
(CFO)Former Senior Vice President at Winton Group. Previously Director of Hedge Fund Solutions at BlackRock. BA in Business at University of Puget Sound.
Courtney Fukuda
(Chief of Staff)Formerly hedge fund solutions group at BlackRock. Managed senior relationships with sovereign wealth fund, central banks and other major institutional investors. BA in Economics at Yale University.
Peter Fisher
(CCO)Formerly growth equity Investor at Transamerica Investment Management, BA in Political Science at Boston College.
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