Vice President of Infrastructure, Ro
$306-350k
+ Equity
2+ days a week in office
Telehealth primary care platform
Open for applications
Telehealth primary care platform
501-1000 employees
Open for applications
$306-350k
+ Equity
2+ days a week in office
501-1000 employees
Company mission
To help patients achieve health goals by delivering the most convenient and effective care possible.
Role
Who you are
- Leadership Experience: 10+ years of successfully leading and scaling senior engineering teams, with a strong focus on infrastructure, reliability, and performance, particularly in fast-paced, hyper-growth environments
- Technical Expertise: Deep understanding of modern infrastructure systems, including Site Reliability Engineering (SRE), CI/CD pipelines, observability, and data infrastructure. Proficient in leveraging current tools and best practices to deliver scalable, reliable solutions
- Strategic Vision: Proven ability to balance short-term demands with long-term scalability, delivering sustainable architectural and technical solutions that drive efficiency and growth across the organization
- Cross-functional Influence: Strong experience working closely with cross-functional teams, including product, security, finance, and others, to ensure alignment between infrastructure and broader business goals
- Culture Champion: Embody Ro’s core technical principles—Ownership, Resilience, Flexibility, Consistency, Observability, and Security—while fostering a culture of inclusivity, collaboration, and engineering excellence
- Effective Communication: Strong communication skills, with the ability to clearly and transparently engage with stakeholders at all levels to mobilize teams and drive alignment on strategic initiatives
- Adaptability & Problem-solving: You’ve solved complicated, meaningful, and hard technical problems in your career. You’re quick to prioritize and adapt, ensuring rapid response to evolving business needs
- Track Record of Success: Demonstrated history of designing, implementing, and scaling infrastructure teams and systems that drive sustainable growth and operational excellence
What the job involves
- As a key leader at Ro, the VP of Infrastructure will drive the strategic vision for our core technology systems, ensuring scalability, reliability, and security as we continue to grow rapidly
- You'll have the opportunity to shape and scale our infrastructure across Site Reliability, Developer Workflow, Observability, and Data Infrastructure, empowering feature teams to innovate with confidence
- At Ro, there’s no job too small
- We expect our technical leaders to remain hands-on and technically sharp, enabling you to build trust with your team and lead with empathy
- You’ll make a meaningful impact on our organization’s future, both in terms of strategy and execution, while fostering a culture of collaboration, excellence, and innovation
- Strategic Leadership: Lead and scale Ro's Infrastructure teams, ensuring the continuous improvement and delivery of robust software infrastructure to support business goals
- Architect for the Future: Drive high-impact technical and architectural decisions that enhance efficiency, reliability, and security across all systems, laying the foundation for long-term growth
- Cross-functional Collaboration: Act as a strategic partner across Product, Design, Data, Finance, and Security teams, bridging communication and ensuring alignment on shared goals
- Innovation & Excellence: Advocate for engineering excellence and foster an environment where best practices in infrastructure, automation, and scalability are prioritized
- Mentorship & Development: Guide and mentor engineering leaders and teams, supporting their career growth while developing a world-class infrastructure organization
Our take
Ro is a healthcare startup that connects patients directly to physicians, nurses, and pharmacists. The founders of Ro established the company because they felt that health insurance wasn’t working as it should, as the pooled cost of expensive treatments means that the price of individual doctor visits is inflated.
Ro’s primary care platform powers a personalized, end-to-end healthcare experience from diagnosis, to delivery of medication, to ongoing care. Instead of having to travel to a doctor’s office, Ro customers can access a video conference with a physician on-demand, from the comfort of their own home.
In order to tap into the global medical market, which is worth over $4 trillion, Ro raised $150 million at a valuation of $7 billion in 2022. It has expanded to more health areas, such as skincare and mental health, and launched an online pharmacy. Despite this, a substantial number of layoffs in spring 2022 indicated that Ro's accelerated growth had caused problems with its internal organization. Having now narrowed its focus and spending more on less, Ro has streamlined its operations and looks to continue on a steady upward trajectory.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
5% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Feb 2022
$150m
LATE VC
Mar 2021
$500m
SERIES D
Total funding: $1.0bn
Company benefits
- Medical, dental, and vision membership
- Equity for all team members
- Flexible time off
- Paid parental leave, and flexible work arrangement
- Well-stocked office with snacks and bi-weekly free lunches
- Gym, learning, and development stipends
Company HQ
Chelsea, New York, NY
Leadership
Zachariah Reitano
(Co-Founder)Previously a Teacher at General Assembly and co-founder of Shout Inc., in 2013. They are now an Entrepreneur in Residence at Prehype.
Saman Rahmanian
(Co-Founder & Chief Product Officer)Previously a Senior Art Director at Crispin Porter + Bogusky and founder of Tischen in 2010. They were also a Partner at Prehype and founder of Managed by Q.
Rob Schutz
(Co-Founder & Board Member)Founder of Snagged.com. Experienced as a Senior Consultant at CGI specializing in healthcare, they also served as Director of US Marketing and USer Acqusition at kgb and as VP of Growth at BARK.
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