Manager of Solution Architects, Quinyx
AI-powered workforce management
Job no longer available
AI-powered workforce management
201-500 employees
Job no longer available
201-500 employees
Company mission
To better the lives of millions of hourly workers with AI-driven solutions.
Role
Who you are
- 7+ years implementation/consulting experience
- 3-5+ years management of senior technical customer facing resources
- Experience driving collaboration across Implementation, Sales and Technical teams
- Genuine interest in working for a scale-up and keen to make an impact
- Ability to bring teams together and lead to drive success through applying coaching, facilitation, stakeholder management and expectation management capabilities
- History of successful technical consulting and/or architecture engagements with large-scale customers or enterprises
- Demonstrated ability to adapt to new technologies and learn quickly
- Good understanding of concepts relevant to AI and knowledge in developing and integrating APIs
- Strong communication and collaboration abilities, with the capability to work effectively with cross-functional teams and stakeholders
- High level of comfort communicating effectively across internal and external organizations
What the job involves
- Responsible for 3 Technical Consultants & 5 Solution Architects, providing support and enabling professional development planning and execution for all team members
- Coach the Team on an ongoing basis on how to deliver value to our customers, accelerate deployments, drive adoption & achieve customer outcomes. Hold Team and individuals accountable for results
- Define Team priorities and objectives, including measures of success/performance, aligned with the overall Implementation Team OKRs
- Foster a continuous technical self-learning culture based on knowledge sharing, learning from best practices and encouraging collaboration in defining customer Solutions
- Create an inclusive, engaging, and motivating work environment, defining a joint Team mission, vision and value proposition, offering an understanding of the different skill sets of each role as well as crossover & synergies
- Responsible for Project assignment as well as acting as Project Sponsor for Solution Design workstream in Enterprise Projects
- Responsible for Project execution in a supporting capacity, coaching other Technical Consultants & Solution Architects and being a point of escalation when needed
- Overall responsible for quality of Projects ensuring standard Solution Design approach and execution is adhered to, creating also a framework for peer to peer Solution validation in the most effective way
- Responsible for defining a structure to create expertise across geos and verticals, assigning representatives and subject matter experts across the board
- Accountable for TCs & SAs Team contribution to Implementation Team results
- Collaborate closely with Implementation US ensuring alignment of initiatives where applicable
- Identify opportunities to accelerate and drive revenue growth
- Main liaison with Product and Engineering Directors, in relation to Product needs for an improved Implementation and other time saving and/or quality increasing activities
- Main liaison with Product leaders in relation to presenting a consolidated view of product gaps that require addressing to fully support ICP clients, as well as raising awareness on potential market opportunities
- Collaborate closely with the Sales Engineering team to standardise Solution design documentation during the Sales process and scale POV processes
- Work with QUINYX Integrations Team and Algorithms team in identifying opportunities to scale and reuse integrations and AI solutions
- Active member of the Sales Process for Strategic/Enterprise deals. and responsible for developing high-quality proposal materials
- Collaborate with Customer Excellence teams to identify opportunities that will enable growth throughout our existing customer base
- Lead on execution towards scalable growth through standardisation of Solution design & documentation
- Responsible for tools, standards and methodology within the technical aspects of Implementation, focusing on work conducted by Technical Consultants & Solution Architects as well as providing input where applicable on ways of working with Application Specialists and Project/Programme Managers
- Responsible for providing a standard Solution design and execution framework for use across all Projects, including tools to visualise solutions in a reusable manner
- Identify and define opportunities to improve time-to-value, Solutions quality, and cost effectiveness of Implementation
- Create a framework for cross functional collaboration, defining time investment and priorities based on business needs
Our take
After frustration surrounding workforce management issues, Quinyx was born. The software company provides cloud-based solutions for management, planning and scheduling and is designed to help businesses of all sizes better their workforce operations, reduce labour costs and ultimately, improve their employee engagement.
Founded in 2005 in Stockholm, Quinyx has since expanded globally and is now a leading workforce management company helping more than 1000 organisations around the world, including Mcdonald's, DHL, Domino's, Rituals, and Odeon.
Quinyx has made several acquisitions, notably including Concrete, a leading employee engagement, store operations, and task management platform. Through these acquisitions, Quinyx has been able to bring an unmatched AI-powered workforce and task management solution to the market, providing organisations with impressive improvements across their operations.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-8% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Nov 2021
$50m
LATE VC
Jan 2019
$25m
LATE VC
Total funding: $103.1m
Company benefits
- Flexible hours
- Hybrid working
- Your choice of hardware
- Regular meetups
- Yearly Goal Trips
- Enhanced vacation allowance
- 3 days off for voluntary activies
- Pension and insurance
- Yearly contribution to your health, personal development, and home office
- A yearly development plan, salary review, and clear objectives
Company HQ
Norrmalm, Stockholm, Stockholms län
Leadership
Erik Fjellborg
(CEO & Founder)Previously a Board Member at Ung Företagsamhet and Fortnox, also worked as an Advisor at the Royal Swedish Academy of Engineering Sciences.
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