Executive Assistant, PlayStation

• Bachelor’s degree or equivalent experience
• At least 5 years of Executive/Administrative Assistant or similar experience
• Fluency in written and verbal communication skills in both Japanese and English is a requirement
• Understands and familiar with general and Japanese business culture and customs
• Proficiency in Microsoft Office Suite, including Excel, and PowerPoint
• Ability to work independently on difficult projects with minimal supervision
• Ability to maintain a high degree of confidentiality and discretion
• Strong interpersonal skills
• Sense of urgency, and ability to multitask in fast paced environment
• Exceptional attention to detail
• Ability to stay calm and deliver in high stress situations
• Strong time management skills
• Adaptable and Open-minded

Desirable

• The Bilingual Executive Assistant reports to the Manger of Executive Administration & Global Relations, providing executive support to the department’s VP and Sr. Director(s) (“Executive”) and their respective team
• This position serves as a liaison to the Executive of the EU/US/AU teams and the Japan team, who is fluent in both Japanese and English and well versed with both US/JP business cultures and manners
• The Executive Assistant will perform a broad range of administrative tasks that require independent judgment, discretion, and confidentiality
• This position provides high-level administrative support by conducting research, handling information requests, preparing correspondence, receiving visitors, arranging conference calls, scheduling meetings, arranging travel (domestic and international), and generating expense reports
• Also, the Executive Assistant routinely reviews the work of and provides direction to others to complete projects and assignments in a timely manner
• Manages and maintains complex Executive’s calendar(s), including scheduling travels, conferences, making appointments, and arranging meetings; and events
• Arrange team/department events and meals
• Manages facilitating team/department meetings, events, and conferences, working in collaboration with Facilities, IT, and internal/external stakeholders
• Maintains office services by organizing office operations and procedures
• Ensure a timely flow of information, obtain signatures and authorizations, answer and screen phone calls and manage correspondence and communication flow for the Executive
• Submit expense reports for the Executive and/or department, as assigned
• Expertly represent the Executive through initial contact meetings or telephone conversations
• Welcomes guest and visitors and directing to applicable team members
• Act as administrative liaison between the Executive, and other departments not limited to, but within Sony Groups, vendors, and industry contacts (including oversea contacts)
• Function as a communications hub for the Executive and their team(s), staying current on, and publishing, as requested, teams’ travel and holiday schedules with ability to locate and contact team members as needed
• Serve as an effective knowledge base for staff within the team/department, especially for process and procedures, providing assistance in a hands-dedicated manner
• Liaise effectively with Executive Assistant counterparts and build strong working relationships with a wide range of company partners at all levels
• Records meeting discussions and provide minutes as requested
• Continually improve processes and procedures to reduce work time and cost without compromising quality
• Receives work in the form of short-, mid-term and long-term assignments that often require use of independent judgment outside of established procedures
• Function as the contact person for internal requests between the team/department and applicable team/departments in Japan
• Liaise with the internal/external Translation department/company to process internal requests
• Draft and translate documents/emails as needed
• Handles highly confidential information with discretion; and
• Provide ad-hoc support to Executive as needed