Senior Manager of Technical Delivery, Snowflake

• A university degree in computer science, data science, engineering, mathematics, or a related field, or equivalent experience
• Minimum 10 years of experience working with customers in a pre-sales or post-sales technical role
• Minimum 5 years of people management experience, including experience mentoring, coaching, and developing teams
• Minimum 5 years of experience selling or positioning services, including scoping large projects and developing delivery estimates and proposals
• AI/ML experience across traditional machine learning, including supervised and unsupervised learning, data science, and GenAI, including deep learning, LLMs, RAG, agentic AI, and open-source frameworks
• Demonstrable experience leading the full lifecycle of AI/ML projects from ideation to production
• Extensive hands-on experience with Python, including open-source AI/ML libraries, and SQL
• Outstanding skills presenting to both technical and executive audiences, whether impromptu on a whiteboard or using presentations and demos
• Understanding of the complete data analytics stack and workflow, including data lakes, ETL, data warehousing, BI, and AI/ML environments
• Strong skills in databases, data warehouses, and data processing
• Knowledge of and experience with large-scale database technology, such as Oracle, Teradata, Netezza, Greenplum, or similar technologies
• Familiarity and experience with common data integration, transformation, and AI/ML tools, such as SageMaker, Jupyter Notebooks, or similar tools
• Extensive hands-on expertise with SQL and SQL analytics
• Ability and flexibility to travel to work with customers on-site up to 25% of the time

Desirable

• The Senior Manager, Technical Delivery role is a unique opportunity to leverage your technical expertise while leading a team of Solutions Architects and Consultants
• Our Senior Managers, Technical Delivery are accomplished architects who leverage their technical acumen and project delivery skills to ensure the success of our projects and customers
• Manage a team of AI/ML Solutions Architects and Consultants, providing oversight of their contributions to ensure the highest quality in all aspects of project delivery
• Mentor a team of Solutions Architects and Consultants, identifying strengths and growth opportunities for your team and fostering a culture of continuous learning and excellence
• Be a thought leader and stay abreast of the latest advancements in AI/ML research, tools, and industry trends, building a strategy for Services Delivery
• Leverage your own technical expertise to assess the quality and value of your team’s contributions
• Act as the first level of escalation management for any delivery concerns related to your team
• Recruit, hire, and prepare future team members for success in their projects
• Work with product and services sales teams to close growth opportunities and ensure effective execution of account and organization strategies
• Facilitate knowledge sharing and cross-team learning to ensure we are making each other the best
• Work with other organizational leaders to influence our go-to-market strategies, leading initiatives and improvements where necessary
• Maintain a 70% utilization target, owning your own strategic projects and acting in a billable oversight role where needed