Senior Program Manager, Amazon

• Do you want to lead design of Amazon's last mile business product strategy? Are you looking for a high-impact, global role where you can use your product management expertise to transform a critical part of Amazon's business?
• The optimal fit for this role will be a candidate wanting to roll-up their sleeves, dive into a challenge, develop a solution and path forward by working with multiple stakeholders, and convince senior management that their solution is the best one
• The optimal candidate will be comfortable driving critical business decisions in a fast-paced, high pressure, and often ambiguous environment
• A successful candidate will be customer focused, highly analytical, resourceful with a track record for delivering results, a strong writer, and able to operate at all levels of the organization. Any background in logistics, last mile, supply chain or with metrics and program management will be considered a plus
• 5+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Desirable

• The Global Delivery Service Partner (DSP) organization is seeking an exceptional Senior Program Manager to lead a strategic initiative reshaping our global last mile delivery operations
• At Amazon, we're constantly reinventing the customer experience, including how we fulfill and deliver orders. A key part of this is our Delivery Service Partner (DSP) program, which empowers small businesses to build their own delivery companies using Amazon's proven logistics technology and processes
• These DSP partners form the backbone of our last mile delivery network across 20+ international geographies, allowing us to provide a fast, reliable, and cost-effective delivery experience for our customers
• The Sr. Program Manager will be responsible for supporting end-to-end launches of DSP 2.0 program expansions, along with supporting day-to-day program needs post-launch as programs scale, develop, and work through growing pains
• This role will support DSP program expansions by developing and managing program timelines and requirements; conducting analytical deep dives on how we operationalize the program; and day-to-day program stakeholder management. This role will be required to drive progress across multiple programs, as well as prioritize and address program issues as they arise
• This individual will serve as a leader for program management across the team, and will help develop standardized operating processes for how we expand and launch programs in new geographies, as well as develop best practices for how we operationalize new program offerings
• This is a unique opportunity to make a significant impact on Amazon's global logistics network. You will have the chance to drive innovation that scales across our worldwide operations and shapes the future of how we fulfill customer orders. If you're looking to take your program management career to new heights, we'd love to hear from you