Sales Development Representative, SonderMind
$62-75k
OTE
$53k
BASE
In-person and online therapy platform
Be an early applicant
In-person and online therapy platform
501-1000 employees
Be an early applicant
$62-75k
OTE
$53k
BASE
501-1000 employees
Company mission
To improve individuals' mental and behavioral health to create a happier and healthier world.
Role
Who you are
- 1+ years of inside sales or recruitment experience, preferably within the healthcare or behavioral health industries
- Demonstrated experience in handling high-volume inbound inquiries and generating leads through cold outreach
- Expertise in managing a large volume of relationships with prospective candidates and moving them efficiently through the recruitment funnel
- Self-starter with the ability to take initiative, adapt to changing demands, and stay ahead of recruitment targets
- Keen attention to detail, ensuring all candidate qualifications, licensure, and clinical requirements are met
- Proficient in using CRM software (Salesforce preferred) and lead generation tools (e.g., Sales Navigator)
- Excellent communication skills, both verbal and written, with a professional and positive attitude
- Strong organizational and time management skills, able to prioritize recruitment efforts effectively
- Experience in a fast-paced, high-growth environment where adaptability and resilience are essential
- Additionally, we expect all team members to effectively leverage modern AI technologies as part of their everyday workflow, and to continuously adapt as new tools emerge.
- Familiarity with job-relevant AI platforms such as Gemini, ChatGPT, Claude, GitHub Copilot or other industry-standard AI productivity tools is expected and considered essential for success at this company
What the job involves
- As our ideal candidate, you are passionate about our mission and able to channel that energy into generating excitement amongst your prospective provider leads.
- Your primary focus will be recruiting independently licensed, master’s-level therapists, ensuring they meet stringent clinical, educational, and licensure requirements.
- Meeting and exceeding performance expectations motivates you, given you are directly contributing to reshaping behavioral health by recruiting high-quality, qualified providers to join us
- Manage a steady pipeline of inbound and outbound leads to attract and engage licensed therapy providers
- Lead outbound prospecting through email and cold-call campaigns, continuously testing and refining messaging to improve engagement and conversion
- Maintain consistent outreach activity across phone, email, and social channels, with accountability to daily and weekly metrics
- Screen and qualify prospective providers based on licensure, education, and clinical experience requirements
- Collect, verify, and document provider credentials (including NPI and CAQH) to support credentialing and onboarding
- Keep CRM records accurate and up to date, including next steps and follow-ups to maintain pipeline momentum
- Serve as the first point of contact for prospective providers, delivering a thoughtful and professional recruitment experience
- Partner closely with the credentialing team to ensure a smooth transition from recruitment to active provider status
- Contribute to team growth by participating in interviews, sharing best practices, and supporting the onboarding of new SDRs
- Own individual performance goals by tracking results, seeking feedback, and continuously improving outreach strategies.
- Meet or exceed monthly performance goals for Sales Qualified Leads (SQLs), specifically in recruiting independently licensed therapists
- Maintain accountability for warm and cold SQL targets, focusing on achieving weekly pacing toward monthly goals
- Ensure a high conversion rate from lead to SQL by consistently vetting and recruiting qualified, high-caliber providers
- Provide continuous feedback to improve recruitment strategies and enhance provider onboarding processes
Our take
Demand for mental health services in the U.S. is soaring, yet therapeutic services are generally expensive, uniform, and hard to access for the majority of people. This is mainly due to the fact that most mental health practitioners don't accept insurance or work within a healthcare infrastructure.
SonderMind tackles the shortage of accessible mental health services by providing a digital network that matches the specific needs of patients with mental health specialists. What's more, the patient’s insurance coverage network is considered when determining a match, allowing users to find personalized therapeutic services that fit within their budget.
In addition to its therapy recommendation service, Sondermind also provides tools for therapy booking, organization, and billing. Ultimately, the startup has taken an interesting stance within the therapy landscape by focusing on providing personalized and easy-to-use booking services that are flexible within different budgets and insurance plans.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
10% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jul 2021
$150m
SERIES C
Apr 2020
$27m
SERIES B
Total funding: $183.2m
Company benefits
- We work to support our employees wherever they are in life
- We offer health, vision, dental, disability, and mental health coverage
- And beyond that, you're required to take at least three weeks of PTO each year!
Company HQ
Cherry Creek, Denver, CO
Leadership
Mark Frank
(CEO & Co-Founder)Co-founded SafeImageMD in 2012. Former Chairman on the Board of Directors for AfterOurs Urgent Care prior to co-founding SonderMind.
Shouvick Mukherjee
(CTO & Co-Founder)They have extensive experience in engineering and have held many VP roles in various companies, including Yahoo and Walmart eCommerce.
Salary benchmarks
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