Enterprise Customer Success Manager, Mendix
DACH
Low-code application development platform for enterprise
Be an early applicant
Low-code application development platform for enterprise
1001+ employees
Be an early applicant
1001+ employees
Company mission
To empower IT and Business teams to collaborate like never before, while experiencing unmatched speed and control.
Role
Who you are
- 5+ years of experience in executive-level customer-facing roles such as customer success, sales account management, presales or consulting, working with large enterprises in DACH, within a high-growth technology environment
- Proven success record in customer onboarding and driving additional revenue through customer expansion
- An understanding of technology and an ability to distinctly explain technological and business concepts
- Demonstrated effectiveness in multi-faceted digital transformation projects
- A strong vision for digital transformation
- Exceptional executive-level communication, presentation, and interpersonal skills in German and English
- So, are you the brilliant Customer Success Manager we're looking for? Join now!
- If you see a job description and think, “I’d be perfect for that” but your experience doesn’t align perfectly with the qualifications – don’t let that hold you back. We’re always eager to hire talented, passionate candidates – so give it a try and apply
What the job involves
- We are looking for a creative, innovative, and inspiring personality with a passion for customer success and expansion
- As an Enterprise Customer Success Manager, you will join our rapidly growing company and become an integral part of an exceptional team redefining the way companies focus their digital transformation efforts in the DACH region
- Becoming a trusted advisor, building and sustaining customer relationships while driving the adoption and expansion of the Mendix platform to exceed our revenue goals. The CSM will work closely with Account Executives and Presales to develop the designated accounts and implement mutually agreed account plans
- Leading the post-sales effort in building Enterprise Success Programs through which you will deliver consistent value to your customers
- Becoming a Mendix platform-adoption expert so that you can astutely discuss and teach the value and purpose of each part of the Mendix platform as well as the adoption roadmap
- Applying your domain expertise with customers in best-practice discussions that can either be specific to the use of Mendix or more general regarding enterprise success
- Your focus will be on customer intimacy as you drive business value assessment and deliver business impact and innovation to customers by truly understanding their key business drivers
- The CSM is a high-impact and high-visibility role responsible for ensuring the pervasive enterprise adoption of the platform and for closing enterprise contracts within an assigned set of accounts
Our take
Mendix’s low-code software helps companies build their own custom software applications more quickly and efficiently.
It was founded in 2005 and didn't get much traction, only raising its first round of funding in 2011. Since then, the amount of software being built has exploded, giving Mendix a market to grow into.
Research company Gartner predicts low-code application development will be responsible for more than 65% of application development activity by 2024.
Siemens, one of the largest industrial companies, acquired Mendix in August 2018. Since then, Mendix has been developing new low-code applications, such as connectors for Amazon Web Services, staying in line with the increased interest in low-code tech.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (2 rounds)
Jan 2014
$25m
SERIES B
Oct 2011
$13m
SERIES A
Total funding: $38m
Company benefits
- Work from home opportunities
- Family leave
- Retirement savings
- Commuter Benefits
- Generous Paid time off
- Outings & Events
- Training & Development
Company HQ
Fort Point, Boston, MA
Leadership
Derckjan Kruit
(VP Corporate Development)Earned an M.Sc from Rotterdam School of Management before co-founding Mendix.
Salary benchmarks
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