Senior Vice President of Sales, Sinch
$384.4-480.5k
OTE
$274.6-343.2k
BASE
Cloud communications for businesses
Be an early applicant
Cloud communications for businesses
1001+ employees
Be an early applicant
$384.4-480.5k
OTE
$274.6-343.2k
BASE
1001+ employees
Company mission
To bring businesses and people closer through personalised engagement.
Role
Who you are
- We're seeking highly driven, executive with an open, collaborative and team-based approach to leadership and management to lead our North American based sales team
- This role requires a visionary leader with a proven track record in scaling and redefining sales teams, demonstrating innovative sales technologies, and driving customer-centric growth strategies
- Proven track record of successfully leading large-scale sales organizations in both Enterprise and Mid-Market environments, achieving significant revenue growth and market expansion in the communications technology segment
- Experience in driving sales technology and tooling transformations, with a deep understanding of CRM systems, sales analytics tools, and other sales enablement technologies
- Strong analytical approach, proficient in using data and insights to inform strategic decisions and optimize sales performance
- Exceptional leadership skills with the ability to inspire and empower teams to deliver outstanding results across diverse customer segments
- Demonstrated ability to cultivate a culture of collaboration, innovation, and continuous improvement within a sales organization
- Customer-centric approach, with a demonstrated commitment to understanding and exceeding customer expectations
- Excellent communication and interpersonal skills, with the ability to influence and establish relationships at all levels of the organization
What the job involves
- Reporting directly to the EVP and acting as a key member of the Americas leadership team, in this position you will have responsibility for leading the sales engagement of over 90,000 customers across enterprise, mid-market, and SMB segments in North America
- As a Sales Leader you will champion close working relationships and partnership with internal and external partners to ensure the sales organization's efficient operation and success and will lead teams through technology and process transformation
- Responsible for leading the North America Sales organization supporting over 90,0000 customers; aligned to enterprise, mid-markets and SMB (sales assist customers) customer segments
- Identifying, securing and maximizing growth potential of new customers
- Proven track record of scaling and transforming sales team performance across both enterprise and mid-market segments
- Experience in leading sales teams through sales technology and tools transformation and adoption
- Strong analytical problem solver, using data and tooling to drive decision-making
- Robust sales processes adopting best in class and innovative sales leadership practices to drive growth in upsell, cross sell and new logo (AI experience a plus)
- Inspiring leader to motivate and get the best from the team across all segments
- Customer centric leader who puts the customer at the heart of the decisions
- Ability to drive alignment across the organization both domestically and globally
Our take
Over the course of well over a decade, Sinch has grown into an international service helping enterprise companies communicate with their customers over text, in-app video/voice messages, and other mobile channels. Used by Google, Tinder, Uber, and PayPal, among other marquee enterprise companies, most customers will have crossed paths with Sinch.
The company’s rise is due in part to an increased marketing focus on cultivating a highly personalised relationship between customer and brand. In part, too, it’s down to the surge in custom Sinch saw over recent years when more familiar channels of customer/brand communication went down. That seems to have settled now, but personalized messages, over text specifically, continues to play well among younger consumers.
It's going to prove a tough market to navigate going forward, though. Equally well-established competitors like Twilio, 8x8, and Link Mobility Group all have similar offerings. Sinch's foray into conversational AI will help them keep pace, as will their steady march of acquisitions, fundraising to fuel scaling efforts and partnerships with the likes of Salesforce.
Freddie
Company Specialist at Welcome to the Jungle
Insights
2% employee growth in 12 months
Company
Funding (2 rounds)
Mar 2017
$14.8m
LATE VC
Apr 2016
$1.1m
SEED
Total funding: $15.9m
Company values
- Win Together - It's all about the team; being inclusive, respectful, and sharing our knowledge to empower all for personal growth
- Dream Big - We make the impossible possible by dreaming big to solve our customers' problems and improve their businesses
- Keep It Simple - Things stay simple when you are honest, open, and act with integrity. Eyes on the horizon, feet on the ground
- Make It Happen - We are "doers" who value getting results and don't overthink matters. No putting things off - let's get it done now
Company HQ
Stadshagen, Stockholm, Stockholm County
Articles
Leadership
Laurinda Pang
(CEO)Previously President of Global Customer Success and International / Wholesale Markets at Lumen Technologies. Was also Chair of the ITW | Global Leaders' Forum and Independent Director at Acacia Communications.
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