Digital Account Manager, VideoAmp
$120-146k
+ Commissions + Equity
Media measurement software
Job no longer available
Media measurement software
501-1000 employees
Job no longer available
$120-146k
+ Commissions + Equity
501-1000 employees
Company mission
To bring equity and transparency into media measurement.
Role
Who you are
- VideoAmp is looking for an experienced Account Management team member with expertise in ad tech as well as digital measurement to manage several Strategic Digital Platform clients (specifically DSPs & SSPs) across pre and post sales activities
- Our Account Management team members are passionate about solving customer challenges and have extensive knowledge of tech, data, TV & digital video space
- They have a proven track record of exceeding revenue goals and building client relationships for a high growth ad tech organization
- 7+ years of relevant experience in customer success roles in ad tech
- Strong written and oral communication skills
- Highly organized, obsessed with details, and able to see the big picture
- Strategic, analytical and critical thinker
- Self-starter and highly motivated
- Team player that constantly seeks opportunities for collaboration
- Strong work ethic and autonomous individual with experience in customer success or relations; desire to work in a fast-paced, results-driven environment
What the job involves
- The Digital Account Manager will have revenue goals and is responsible for the overall integration, project management, account support, and growth of a specific book of business across our digital platform partners
- This role will work closely with the product, sales, and business development teams to ensure VideoAmp delivers against project timelines, provides best in class customer services, and maximizes customer engagement potential with all VideoAmp solutions
- Collaborate closely with clients to understand their unique needs and develop tailored solutions
- Work internally to integrate new products and ensure seamless client experiences
- Drive growth and retention by fostering strong, strategic partnerships
- Work cross-functionally with Sales, Business Development, Strategy & Product
- Support and grow revenue and client engagement with VideoAmp across several Tier 1 Digital Platform accounts
- Drive client value through customer centric problem solving and outcomes
- Increase Retention by exhibiting excellent customer service and driving clear value to the end customer
- Communicate and train all customers on all new product features and updates
- Grow existing business, by value-selling VideoAmp’s solution suite, while increasing adoption of applications that deliver client value leveraging quantitative and qualitative skills
- Responsible for collaborating with sales on all pre-sale proposal processes through execution - maintaining, and growing existing client relationships (reporting, client deliverables, client engagement)
- Meet with customers to review mutual expectations of business governance activities, sales and commercial inquiries, as well as, service issues related to the health of the account and agreed upon SLAs
- Perform comprehensive monthly and quarterly customer strategic business and service reviews and develop improvement plans focused on overall service experience
- Problem solving, analytical, and communication skills, with the ability to articulate client’s needs based on data-driven insights
- Ability to influence stakeholders and lead cross-functional teams across matrixed organizations
- Lead all troubleshooting and issue escalation
- Gather customer feedback in order to constantly improve the customer experience
- Prepare and lead customer meetings (in-person and virtual)
- Facilitate all cross-function discussions
- Pro-actively surfaces relevant growth opportunities to customers
- Performs other related duties as assigned by management
Our take
For companies looking for a more advanced and streamlined advertising ecosystem, VideoAmp provides tools to measure, transact with and unify audiences that were previously hard to interact with across the disparate traditional systems of TV, streaming and digital media.
In today's world where digital users are keenly aware of their data being used, sold and analyzed, VideoAmp has shrewdly put user privacy at its forefront. Its suite of data and software solutions allows a view of the audience which powers a more effective value exchange for the whole industry. Audiences no longer have to see irrelevant advertising and companies can bring users the content they want to see without compromising privacy.
The company has raised significant funding, further accelerating its leadership position in optimization solutions for the convergent TV ecosystem. This capital has also allowed VideoAmp to acquire Elsy, a media investment optimization platform. Alongside partnerships with media giants Omnicom Media and NBCUniversal, this is testament to VideoAmp’s growing momentum.
Freddie
Company Specialist at Welcome to the Jungle
Insights
6% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Sep 2023
$150m
SERIES G
Oct 2021
$275m
SERIES F
Total funding: $531.6m
Company HQ
Sawtelle, Los Angeles, CA
Leadership
Tony Fagan
(CEO)Tony joined VideoAmp in 2021 as CTO, moving into the role of CEO in 2026. Previously, he spent nearly 15 years at Google, joining as a Director of Data Science before becoming a Senior Director and then VP.
Josh Hudgins
(CPO)Josh joined VideoAmp in 2021 as an EVP of Product, moving into the role of CPO in 2023. Prior to this, he spent 10 years at Google, holding various roles in Product.
Sharon Lee
(CLO)Sharon joined VideoAmp in 2020 as a VP and Senior Counsel, since then, she has held a number of roles, moving into the role of Chief Legal Officer in 2025. Previously, she spent 5 years at WIlshire as a VP & Counsel and Principal and SVP.
Bryan Goski
(CRO)Bryan joined VideoAmp in 2020 as a Senior Director of Enterprise solutions, since then, he's held a number of roles, moving into the role of CRO in 20205. Previously, Bryan served as the VP of Sales, Business DEvelopment and Strategy at FourthWall Media. He also spent 11 years at comScore in a number of roles, including Senior Director of Sales, Global Accounts & National Networks.
Dustin Jackson
(CTO)Prior to joining VideoAmp in 2025, Dustin was an SVP of Engineering at Celonis. He also spent nearly 16 years at Google. While there, he held a number of roles, including Tech Lead/Manager, Director/VP, Engineering Lead of Ads Planning.
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