Seller Risk Strategy Manager, eBay
$101.2-174.1k
3 days a week in office
Leading online marketplace
Be an early applicant
Leading online marketplace
1001+ employees
Be an early applicant
$101.2-174.1k
3 days a week in office
1001+ employees
Company mission
To connect people and build communities to create economic opportunity for all.
Role
Who you are
- A keen curiosity and strong analytical approach are critical to drive optimized strategies in this role
- BS in a quantitative field with 3-5 years of related experience or MS in a quantitative field with 1-3 years of related experience
- Dedicated to working our hybrid model with 3 days / week in office (Austin, Texas office or Draper, Utah office)
- Expertise in telling data-oriented stories to gain consensus and drive decisions
- Proven understanding of data extraction and analytical tools (SQL, Python, R) with a curious and analytical mindset
- Ability to process sophisticated and diverse information to provide summary-level insights and recommendations
- Experience in using data to derive insights, validate strategies, and communicate progress and performance
- Capability to write business requirement documents and drive product development roadmap, ensuring the accurate and timely implementation of strategies
- Excellent communication and interpersonal skills for effective collaboration and stakeholder engagement
- Familiarity with eBay's seller onboarding processes and risk management tools is a plus
- Ability to work independently and manage multiple projects simultaneously, meeting various deadlines and priorities
What the job involves
- The Global Seller Risk Management team at eBay is committed to providing sellers of all sizes with opportunities to conduct commerce and grow their business on the eBay marketplace
- We focus on delivering a simple, consistent, and customer-focused experience, while optimizing to eBay's lifecycle risk tolerance
- This team is customer-centric and strives for clear, visible, and consistent risk actions to eliminate bad actors and prevent seller churn, thereby instilling confidence on the platform to promote buyer and seller growth
- We are searching for a highly motivated individual to join our growing team, focusing on risk mitigation strategies for newly onboarded sellers
- This individual will be responsible for developing and implementing risk management strategies to ensure new sellers have a smooth experience while optimally controlling for bad actors
- The role involves analyzing risk factors, crafting policies to mitigate potential threats, and collaborating with cross-functional teams
- Develop and refine risk management policies tailored for new seller onboarding to address potential vulnerabilities and ensure compliance with eBay's standards
- Conduct detailed assessments of risk factors associated with new seller accounts, focusing on fraud detection, account verification, and compliance checks
- Collaborate with cross-functional teams including Data Science, Product Development, and Customer Service to implement effective risk mitigation strategies and improve onboarding processes
- Design dashboards and reports to monitor the efficiency of risk policies and provide actionable insights for continuous improvement
- Engage with stakeholders to capture feedback and drive policy enhancements that align with business objectives, improving the overall seller experience
- Ensure comprehensive documentation of risk policies and procedures to maintain clarity and facilitate knowledge sharing
Our take
Founded in 1995 as an online auction platform primarily catering to collectibles, eBay quickly emerged as a pioneer in connecting buyers and sellers in the digital realm. This early success propelled eBay to become to globally recognized leader it is today.
In the present landscape, eBay competes with industry giants like Amazon within the C2C eCommerce sector. However, eBay distinguishes itself by fostering an environment where businesses can cultivate and promote their brands on the platform, offering a tailored, community-driven experience for both sellers and buyers. By championing small businesses, eBay attracts sellers and socially conscious consumers, positioning itself in stark contrast to Amazon's corporate image.
The rising consumer interest in sustainability has presented economic opportunities for eBay, particularly as younger demographics gravitate toward purchasing pre-owned items. in response, eBay has directed its marketing efforts toward Gen Z customers and formed partnerships with cultural phenomena like Love Island, further solidifying its appeal among contemporary audiences.
Freddie
Company Specialist at Welcome to the Jungle
Insights
13% employee growth in 12 months
Company
Company benefits
- Comprehensive and competitive health and wellness program designed to meet your unique needs.
- We strive to provide programs that help support both mind and body, including quality healthcare insurance, wellness programs and preventative care.
- Stock Purchase Plans
- Retirement Savings and Pension Plans
- Stock Awards
- Life Insurance and Disability Benefits
- Credit Union Memberships
- Balancing work & life - eBay believes in providing you with the opportunity to be your best self in your professional and personal life. In addition to supporting flexible workstyles including hybrid and remote, eBay offers 4 weeks of paid sabbatical time for every 5 years of service
- Giving back to our community - We provide our employees around the globe with opportunities to have a positive impact on their local communities. Through the eBay Foundation, our company matches donations to eligible nonprofits up to $10,000 per employee per year. And our employee-led volunteer groups organize local giving and volunteering activities throughout the world
Company HQ
Greylands, San Jose, CA
Leadership
Jamie Iannone
(CEO, not founder)Studied at Princeton and Stanford University. Held executive roles at Walmart, Barnes & Noble, and The Children's Place, before becoming CEO of eBay in April 2020.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 144 more jobs at eBay