Client Partner Associate, NimbleRx

Customer Success

$52.5k

+ Commission

Junior and Mid level

Los Angeles

4+ days a week in office (Irvine, CA)

Pharmacy tech platform

Open for applications

Pharmacy tech platform

101-200 employees

HealthcareB2CRetailB2BPersonal healthLogisticsRidesharingDelivery

Open for applications

$52.5k

+ Commission

Junior and Mid level

Los Angeles

4+ days a week in office (Irvine, CA)

101-200 employees

HealthcareB2CRetailB2BPersonal healthLogisticsRidesharingDelivery

Company mission

To bring pharmacies into the future by building a convenient and easy-to-use service that supports pharmacists and empowers patients.

Job

Company

Role

Who you are

The ideal candidate is a proactive communicator, a problem-solver, and a team player with a passion for customer satisfaction and building their career in a post-sales role!
1-3 years of experience in account management, partner/customer success, account retention, client support, and/or sales
Proactive and confident partner guidance through new Nimble processes
Positive attitude and ability to work in a fast-paced, constantly evolving environment
Excellent verbal and written communication skills
Bachelor's degree

What the job involves

The Client Partner Associate is a crucial member of the Nimble team, supporting new and current pharmacy partners as the lead point of contact, post launch
As we continue to grow nationwide, you will increase client engagement with Nimble features and create new sales opportunities by aligning pharmacy goals with revenue-focused growth
Develop durable relationships with owner(s) and staff of partner pharmacies to provide front line support
Actively impact pharmacy partner success by understanding pharmacists' workflows, recurring issues, and product performance
Effectively train and manage a book of business of Nimble pharmacy partners, providing proactive solutions to using Nimble and recommending services/features to improve pharmacy revenue and performance
Utilize performance and revenue reports to share potential adoption and growth opportunities with key decision-makers
Connect with Engineering, Product, and Operations teams to bring technical expertise to partners

Our take

NimbleRx is a logistics tech app aiming to improve medication access for customers across the US by partnering with local pharmacies to facilitate prescription deliveries via the app, similar to ordering an Uber. This service aligns with the growing consumer preference for on-demand home delivery, a trend that has accelerated during the pandemic.

NimbleRx's significant growth was catalyzed by its 2021 partnership with Uber, leveraging Uber's extensive network to expand its footprint across the US. This partnership not only boosted NimbleREx's visibility and reach but also contributed to a remarkable revenue of $1B in 2021, highlighting the synergy between the two companies in the healthcare delivery space.

The partnership with Uber will enable NimbleRxc to secure collaborations with larger pharmacy chains, positioning it to attract a broader customer base just below industry giants like Walgreens Boots Alliance and CVS Health. these alliances are crucial for NimbleRx to remain competitive as these major players develop their own prescription delivery services.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Led by a woman

Top investors

24% employee growth in 12 months

Glassdoor (3.6)

Company

Funding (last 2 of 5 rounds)

Jul 2022

$25m

LATE VC

Apr 2018

$20m

SERIES C

Total funding: $85.2m

Company benefits

Health insurance (medical, dental, and vision)
Retirement benefits
Remote, hybrid and flexible work options

Company HQ

Centennial, Redwood City, CA

Leadership

Talha Sattar

(CEO)

Founded Mandi Fresh before taking up an MBA at Stanford. Then worked at McKinsey as an Engagement Manager before founding Nimble in 2014.

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