Account Manager, Cloudinary
Cloud-based image & video management
Open for applications
Cloud-based image & video management
201-500 employees
Open for applications
201-500 employees
Company mission
To empower companies to deliver visual experiences that inspire and connect by unleashing the full potential of their media.
Role
Who you are
- This person must be a self-starter who can manage a large book of customers and create processes at scale
- 3+ years of experience in an account management role
- Proven history of over-achievement and meeting targets in account management and/or sales roles within the SaaS industry
- Strong understanding of cloud-based technologies and services
- Excellent communication and interpersonal skills, with the ability to effectively present technical information to both technical and non-technical audiences
- Ability to work independently and as part of a team in a fast-paced environment
What the job involves
- We seek a driven and passionate Account Manager to join our team to drive retention and growth for our enterprise accounts
- As a Cloudinary Account Manager, you will be responsible for nurturing and retaining existing client relationships and closing new growth opportunities across Cloudinary’s full suite of products
- Prior experience managing accounts and selling Saas in the enterprise space is required
- Identify and close expansion opportunities to maximize revenue from existing accounts
- Monitor client usage and performance metrics to identify areas for improvement and optimization
- Understand clients' business objectives and challenges to position Cloudinary's solutions effectively
- Collaborate with cross-functional teams, including Sales, Customer Success, and Product, to deliver exceptional service and client support
- Act as a trusted advisor to clients, providing guidance on best media management and optimization practices
- Maintain accurate and current account and opportunity forecasting within internal sales tools
- Stay updated on industry trends, competitive landscape, and emerging technologies to serve clients better
- Ensure customer satisfaction and retention
Our take
As companies increasingly rely on their online presence, it is more important than ever for them to understand how their visuals affect engagement with audiences. That's where Cloudinary comes in, providing thousands of customers with the means to manage images and videos for websites and apps.
With video now being one of the most effective formats to influence purchasing decisions, it is clear that the company has bet on a trend which is set to continue well into the future. This forward thinking has enabled the company to secure large clients such as Forbes and Ted Baker.
Cloudinary's future success will depend on its ability to keep offering cutting-edge services. It is heading in the right direction, with the addition of shoppable videos and the launch of FinalTouch, its AI-powered platform that creates multiple unique product scenes from a single product shot.
Freddie
Company Specialist at Welcome to the Jungle
Insights
49% employee growth in 12 months
Company
Company HQ
Santa Clara, CA
Leadership
Itai Lahan
(Co-Founder & CEO)Also co-founded Newsodrome, a platform which delivers news in users' areas of interest.
Tal Lev-Ami
(Co-Founder & CTO)Co-founded Newsodrome with Itai. Also co-founded Ndivi, a software development outsourcing provider.
Nadav Soferman
(Co-Founder & CPO)Previously an independent R&D consultant.
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