Senior Managing Counsel, Booking.com
Product, Ground Transport and Attractions
Salary not provided
Google Sheets
GSuite
Senior and Expert level
Manchester
Leading travel accommodation and experiences marketplace
Be an early applicant
Leading travel accommodation and experiences marketplace
1001+ employees
FintechHospitalityB2BTravelMarketplace
Be an early applicant
Salary not provided
Google Sheets
GSuite
Senior and Expert level
Manchester
1001+ employees
FintechHospitalityB2BTravelMarketplace
Company mission
To shape the future of travel through cutting edge technology, to make it easier for everyone to enjoy amazing experiences wherever they go.
Role
Who you are
- The role requires deep expertise in platform and travel-related services regulation as well as “vertical specific” legislation, coupled with strong commercial and product acumen to provide practical and actionable guidance and advice
- Success requires creative problem-solving and efficient, responsible advancement of product initiatives
- A strong international perspective is essential, with the ability to synthesise input from diverse stakeholders and provide confident guidance, even beyond direct expertise
- The ideal candidate will have extensive experience in advising stakeholders from a junior to senior level on a wide range of ‘product law’ matters across multiple jurisdictions and collaborating with product teams to turn ideas into smart, responsible, customer-centric innovation, particularly in a fast-paced, technology-driven environment, demonstrating a strong customer centric mindset while balancing business interests and legal risk
- Bachelors at undergraduate level with additional legal specific qualifications, and admission to practise in at least one jurisdiction
- 8-12 years experience in a reputable law firm or in-house team, preferably in a product legal role
- Qualified to practice law in the EU, UK, or US
- Native or fluent English speaking and writing skills
- Adaptable, with a growth mindset, ready to embrace change in order to meet evolving business needs, work in ambiguous situations and under pressure, and learn from mistakes
- Strong ability to lead and inspire a team
- Experience in translating company and department strategy into team objectives for yourself, and your team members
- Experience in management of and impactful communication with senior stakeholders, effectively communicating complex ideas and projects simply and succinctly
- In-depth understanding of the legal issues that commonly arise in the industry, along with ability to quickly learn and grasp the importance of new and emerging issues and manage processes from inception to completion
- Excellent drafting skills and attention to detail
- Ability to successfully manage multiple projects or a portfolio of projects whilst meeting deadlines and prioritising appropriately
- Demonstrated cross-functional project leadership and commercial acumen, with ability to balance risk with business objectives
- Strong collaborative, professional approach; able to succeed in and lead diverse, multidisciplinary, multicultural teams
- High proficiency in Google Suite (Sheets, Docs), and AI platform usage, with a commitment to continuous improvement
- Alignment with Booking.com’s values (Customer First, Succeed Together, Own It, Learn Forever, Do the Right Thing)
- Curiosity, flexibility, and a creative, pragmatic approach to problem-solving
- Confidence with collaboration
- Ability to influence stakeholders at all levels
- Proactivity, resilience, and a drive to deliver results
- Strong judgment with attention to both the big picture and key details
- Courage to take a stance and make tough decisions
- Team-oriented, self-aware, and a good listener
- Agility in prioritizing and meeting deadlines
- Forward-thinking, with a focus on emerging legal and policy issues
What the job involves
- The Senior Managing Counsel, Product (Ground Transport and Attractions) provides leadership in assessing, interpreting, advising on and applying laws governing global platform and intermediation services offered by Booking.com across our Ground Transport (Cars and Rides) and Attractions verticals
- The Ground Transport and Attractions verticals sit in the Trips Business Unit alongside our Flights and Insurance business verticals. The role directly partners with Product teams within Ground Transport and Attractions to develop and expand our offerings as well as supporting the respective Leadership Teams
- The Senior Managing Counsel role manages a (junior) Legal Counsel (Product) and together they serve as the central point of contact between Product Trips, Engineering & Data Trips, and LPA
- The role closely partners with the business and with the various functions across LPA, to ensure that the strategic goals of the Trips teams are well understood and supported, the risks are recognised and appropriately managed, and to provide guidance and support for a broad variety of strategic product initiatives and opportunities throughout the company
- The role also has the opportunity to partner closely with the RegTech engineering team to ensure timely and proper implementation of regulatory requests and new legislation across all verticals of the Trips Business Unit
- This is a hands-on role, embedded within the business, working closely with Product teams globally to identify, define, prioritise, support and implement Product legal strategies and product initiatives across these diverse verticals, which are at different stages in their journey
- The role requires applying business-focused legal analysis to translate business needs into practical solutions. The role works in tandem with the Commercial lawyers for Ground Transport and Attractions
- The Senior Managing Counsel’s team will continuously invest in, and assess, efficient ways of working with the business (including developing playbooks, improving processes and leveraging AI functionalities) in order to scale their support and allow the legal team to focus on the areas where they can add most value
- As a manager, this role requires direct coaching and professional development skills
- This role is critical in enabling Booking.com to launch product initiatives for our Customers (travellers and partners) that drive ongoing growth and innovation
- The role is global in scope, so a truly international perspective is key, as is the ability to source, analyse and manage input from a range of internal and external stakeholders to form a view and advise even outside of your direct experience.
- This role is a critical component in the successful partnership between LPA and Trips Business Unit, and you will be a vital contributor to Booking.com’s continued growth, innovation and success
- Serve as the primary LPA point of contact for Trips Product and Trips Engineering & Data leadership and support the company’s Connected Trip product strategy
- Provide clear, concise, pragmatic and commercially focused legal and strategic guidance to the Ground Transport and Attractions leadership teams on a wide array of issues, including product development, impact on commercial contracts, disputes/regulatory outreach, competition/consumer law, and relevant regulations. Collaborate with other LPA experts to ensure Trips' activities, policies, business practices, and transactions adhere to applicable laws and regulations
- Lead, manage, and develop a high-performing Trips Product Legal team (Ground Transport and Attractions) through collaborative and inclusive leadership
- Manage the Trips Product legal team's annual budget (Ground Transport and Attractions) and support the Senior Director with broader Legal & Public Affairs budget management
- Coordinate collaboration between key business stakeholders, Trips Product Legal and wider LPA teams (in close partnership with Trips Legal Commercial), and across other Booking Holdings brands
- Identify and implement best practices to enhance efficiency and improve ways of working with the business and between LPA through improved systems, processes, (AI) tools, services and resource allocation. Develop and deliver training as needed
- Continuously review and update legal precedents, playbooks and guidelines to foster innovation and ensure suitable risk management
- Take ownership of planning and providing legal support and leadership for relevant Company Priorities and Trips strategic priorities, liaising with senior stakeholders across the business and LPA colleagues to ensure excellent communication and efficient execution
- Effectively manage multiple projects and deadlines by applying strong organisational and prioritisation skills
- Oversee the analysis and implementation of relevant case law and legislative/regulatory developments impacting Trips Product and its growth. Facilitate the implementation of necessary changes to meet regulatory requirements
- Manage engagement with external counsel, seeking opportunities to streamline processes and improve controls
- Promote best practices and collaboration within LPA, supporting knowledge sharing and effective work methods. Ensure that all relevant perspectives (e.g., privacy, tax, product, competition & consumer law, public affairs, fintech legal and compliance) are integrated into relevant initiatives
Our take
Booking.com has established itself as a leading digital travel company. The company reaps the benefits of its status in the market and is currently in a stronger position than its up-and-coming competitors such as Expedia, Trivago and Trip.com. Airbnb represents the sharing economy and acts as a disruptive force in this market but still has ways to go to compete with Booking.com.
In recent years, there has been considerable growth in the number of travellers wishing to travel more sustainably. And Booking.com is well positioned to attract these consumers, having introduced a Travel Sustainable badge on their platform which over 100,000 properties have achieved for their sustainability efforts.
The company was originally founded with a core focus on hotels, and the platform now offers more than 31M accommodation listings. It has also expanded into different services, including flights, car rentals, and attractions.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Health insurance
- Free access to Headspace for you and your loved ones
- Global Employee Assistance Program
- Meditation and Breastfeeding rooms at the office
- Booking Cares - 2 days per year to volunteer and learn
- Life insurance
- Disability insurance
- Pension plan
- Annual paid time off
- Parental leave - 22 weeks
- Grandparent leave - 10 days
- Care leave - 10 days
- Bereavement leave - up to 4 weeks
- Anniversary leave
- Working from Home Furniture and Ergonomic Support
- Working from Abroad - up to 20 days per year
- Discounts & Wallet credits to spend on our products
- Upgrade to Booking.com Genius Level 3
- Friends & Family Booking.com discount vouchers
- Free access to online learning platforms
- Development and mentorship programs to support career growth
- Access to trainings and workshops
- Team development opportunities
- Local discount programs
- Game rooms in offices
- On-site meals, coffee and snacks including vegan options
Company HQ
Nieuwmarkt en Lastage, Amsterdam, Netherlands
Leadership
Glenn Fogel
(CEO)Previously Vice President at Morgan Stanley. They joined Booking Holdings in 2000 and have held several high profile and executive positions since. They are currently the President and CEO
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