Growth Marketing Lead, Assembled

$120-160k

SQL

Google Analytics

Salesforce

Hubspot

Senior and Expert level

New York

San Francisco Bay Area

More information about location

2+ days a week in office

Customer support workforce management platform

Open for applications

Customer support workforce management platform

101-200 employees

B2BEnterpriseInternal toolsDeep TechCommunicationCustomer service

Open for applications

$120-160k

SQL

Google Analytics

Salesforce

Hubspot

Senior and Expert level

New York

San Francisco Bay Area

More information about location

2+ days a week in office

101-200 employees

B2BEnterpriseInternal toolsDeep TechCommunicationCustomer service

Company mission

To elevate customer support through AI-powered software that makes life easier for customers and employees.

Job

Company

Role

Who you are

This role is for someone who moves fast, thinks full‑funnel, and ships with a weekly cadence
We are open to non-traditional marketers! You might not come from a typical marketing background, but have a sharp strategic mind, a data-driven approach, and a wildly creative streak
You might have been a previous startup founder, a management consultant, or just wrapped up your MBA
What matters most is that you know how to identify growth levers, think in systems, and executive innovate and creative strategies that drive results
Meaningful interest or experience building and managing paid ads, outbound campaigns, ABM, AEO/SEO, webinars, influencer marketing, and field events
Energized by testing new channels, messages, and creative in a competitive AI landscape
Highly analytical with a track record of improving funnel metrics and hitting pipeline goals
Comfortable with ambiguity and working without a playbook
Collaborative and curious about how CX and support teams operate
Experience working with tools like Salesforce, HubSpot, Clay, Unify, and Google Analytics are nice to haves
We encourage candidates to apply even if they don’t meet every requirement

What the job involves

We’re hiring a Growth Marketing Lead to own the full funnel
You will be responsible for testing new channels, turning data into decisions, and scaling what works
You’ll partner across Marketing, Sales, and RevOps to build a best‑in‑class growth engine
Own end-to-end growth from awareness to SQL, with clear targets for pipeline and efficiency
Stand up 0→1 channels, then scale winners with disciplined experimentation
Improve conversion across key moments, including acquisition, qualification, and sales handoff
Build an experimentation roadmap with fast feedback loops and transparent decision logs
Partner with Product, Sales, and RevOps to align narratives, goals, and reporting
Drive decisions to allocate marketing budget, forecast impact, and optimize spend

Our take

Assembled's platform helps companies manage and scale their customer support services. Customer service management is just one of the many areas that are being overhauled by digital transformation. Assembled helps streamline cumbersome and error-prone customer support processes - such as planning support rosters, forecasting demand, and evaluating team performance.

Assembled already counts companies like Zoom, GoFundMe and Stripe on its customer books, and finds huge opportunity in key industries like eCommerce and food deliveries that have been seeing massive digital overhauls. Having received significant investment, the company seems set on continued growth, with funds cited to support product development as well as help launch its CX Scholars initiative, that will commit a percentage of revenue to continuing education for support workers.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Top investors

11% employee growth in 12 months

Glassdoor (3.5)

Company

Funding (last 2 of 3 rounds)

May 2022

$51m

SERIES B

Mar 2021

$16.6m

SERIES A

Total funding: $70.7m

Company benefits

Competitive compensation and equity: All Assemblers are encouraged to act like owners. We’re building the best team, and our compensation packages reflect that.
Comprehensive insurance and 401(k): Between our 401(k) plan and coverage for health, dental, vision, and more, Assemblers don’t have to worry about the future.
Employment sponsorship opportunities: We proudly sponsor employment visas for candidates who require visa sponsorship to work in the United States.
Stipends for wellness and development: Assemblers get monthly stipends for things like gym memberships and continued learning and development.
Flexible work arrangements: We love to see each other in person but we also like options. Remote employees get a one-time credit to improve their home office.
Office perks: Coming into the office has its perks, like catered lunches 5× per week, hanging out with our awesome teammates (and their dogs!), and the good snacks.

Company HQ

Mission District, San Francisco, CA

Leadership

Ryan Wang

(Co-Founder & CEO)

Previously, Ryan was a Software Engineer at Stripe for nearly 4 years. Prior to that, he was a Senior Consultant at The Greatest Good.

John Wang

(Co-Founder & CTO)

Previously, John co-founded Zinc.io where he served as the Chief Engineer for 4 years. He also worked at a Software Engineer at Stripe, 37signals, and Palantir Technologies.

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