Product Designer, Lyft

Lyft Business

$124-155k

Figma
Mid and Senior level
San Francisco Bay Area

More information about location

3 days a week in office

Lyft

Ride sharing company

Be an early applicant

Lyft

Ride sharing company

1001+ employees

B2CTravelTransportMobilityRidesharing

Be an early applicant

$124-155k

Figma
Mid and Senior level
San Francisco Bay Area

More information about location

3 days a week in office

1001+ employees

B2CTravelTransportMobilityRidesharing

Company mission

To improve people’s lives with the world’s best transportation.

Role

Who you are

  • We’re looking for a Product Designer to advocate and maintain a customer-centric culture within Lyft, and be happy and comfortable in a fast-paced, ever-changing environment
  • You’re experienced with every step of product development, from brainstorming broad ideas to ensure design quality through launch
  • 4+ years of experience working in UX, UI, HCI related field with experience working on desktop, web, platform, or B2B products
  • Experience working with a lean team of Engineers, Product Managers and Program Managers
  • Experience designing innovative products for mobile
  • Excellent oral and written communication skills
  • Experience with user research methods and analysis
  • Expertise with Figma and other prototyping tools
  • Excellence in design craft
  • Ability to work with a low-ego, highly collaborative, cross-functional team
  • Excited about working in a fast-paced, dynamic startup environment

What the job involves

  • Lyft Business is one of our fastest growing and most profitable business units, which enables companies to provide the world's best transportation to the people they care about
  • This role will be focused on the Business Administrator and Platform teams, building intuitive enterprise products to help company administrators create, launch, support and scale their transportation programs with Lyft
  • You'll partner with product managers, engineers, and data scientists to define and create top-notch experiences
  • Using your full range of interaction, visual, and product thinking skills, you will own the Administrator and Platform experiences across Lyft Business
  • Create a compelling vision for the future of the Lyft Business Administrator experience, which allows businesses to set up and launch their transportation programs with Lyft
  • Drive the design strategy for the Lyft Business Platform, and collaborate with other teams who build products on top of it to grow the business
  • Design intuitive yet powerful experiences that can scale across a number of different use cases, and support B2B customers of different company sizes
  • Co-lead with talented, empathetic cross-functional partners on product strategy and process
  • Influence cross-functional and cross-team efforts to build innovative and impactful experiences
  • Problem solve, think big, and explore divergent concepts/ideas while understanding how to converge and build iteratively towards your vision
  • Plan strategically and think tactically as a partner with product and engineering to define the future of the team
  • Influence the shape of the product with research and data while executing design work using high quality wireframes, mockups, user journeys, and cross-platform interactive prototypes
  • Advocate for design by sharing your work and presenting cross-functionally, while being able to precisely articulate design rationale
  • Inspire the entire team (including your cross-functional) partners by bringing new ideas to the table
  • Create a unified, end-to-end experience through close collaboration with team members from across the Product and Marketing Design Teams

Our take

Lyft has aimed for consistent growth, making sure to pitch itself as a more reliable and friendly ride-sharing option than its main competitor, Uber. Uber has a greater market share and operates globally, but Lyft hopes to compete by its focus on ride-sharing over Uber's more diversified business approach and as a more rider-friendly and greener alternative to Uber.

Operating only in the USA and Canada, Lyft is in a position of being less affected by global events than Uber but also more vulnerable to local conditions. As an example, while it doesn't face the regulatory hurdles around employment rights that Uber does, it is unable to balance out the cost of the unusually expensive US auto insurance across its operations.

In 2022, Lyft acquired PBSC Urban Solutions, a bike-share equipment and technology supplier, allowing Lyft to compete in new verticals and reaffirming its commitment to green transportation. It has also trialed and launched Lyft Assisted, where drivers help passengers from their door into the car to get to medical appointments. These developments chime well with Lyft's unique selling point as a friendlier and more environmentally aware ride-sharing app.

Steph headshot

Steph

Company Specialist at Welcome to the Jungle

Insights

Top investors

Few candidates hear
back within 2 weeks

-2% employee growth in 12 months

Company

Funding (last 2 of 14 rounds)

Jun 2018

$600m

LATE VC

Mar 2018

$200m

LATE VC

Total funding: $4.9bn

Company benefits

  • Great medical, dental, and vision insurance options
  • Mental health benefits
  • In addition to 12 observed holidays, salaried team members have unlimited paid time off, hourly team members have 15 days paid time off
  • 401(k) plan to help save for your future
  • 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
  • Pre-tax commuter benefits
  • Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program
  • Family building benefits
  • Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program

Company HQ

China Basin, San Francisco, CA

Leadership

John Zimmer

(Co-Founder)

Originally an Analyst at Lehman Brothers, Zimmer then founded Zimride which was a private ridesharing company that pivoted into Lyft.

Logan Green

(Co-Founder)

Founded Zimride, a private ridesharing company which later pivoted into Lyft.

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