Principal Engineer Director, Tide
Quality & Reliability
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Business accounts for SMEs
Open for applications
Business accounts for SMEs
1001+ employees
Open for applications
Plus share options
1001+ employees
Company mission
Tide's mission is to transform the business banking market, and to save SMEs time and money.
Role
Who you are
- This role is designed for a "player-coach" who combines strong technical skills with leadership capabilities
- Extensive experience in a senior technical leadership role with a strong foundation in software engineering, systems engineering, or a related field
- Proven track record of leading SRE, QA, or engineering productivity teams, ideally in a fintech or similarly demanding environment
- Strong technical proficiency in programming languages (e.g., Python, Java, C++, etc.) and hands-on experience in software development, debugging, and optimisation
- In-depth understanding of cloud platforms (e.g., AWS, Azure, GCP), containerisation technologies (Docker, Kubernetes), and modern platform engineering practices
- Demonstrated success in driving quality, reliability, and productivity improvements in complex engineering environments
- Strong analytical and problem-solving skills, with experience leveraging data to drive strategic decision-making
- Exceptional leadership, communication, and interpersonal skills, with a proven ability to build and lead high-performing teams
- A proactive, hands-on approach with a strong focus on innovation and continuous improvement
What the job involves
- As the Principal Engineer (Director) - Quality & Reliability, you will be a hands-on leader
- You will oversee several key engineering teams, including Site Reliability Engineering (SRE), Quality, Client Platform, and Engineering Productivity
- Your primary goal will be to develop and implement strategies that enhance system reliability, streamline engineering processes, and ensure the highest quality of our software products
- You will be expected to engage deeply with technical challenges, contributing directly to code and architectural decisions, while also guiding your teams toward achieving strategic goals
- Strategic Vision and Leadership: Develop a strategic vision for quality, reliability, and productivity across Tide. Set clear, measurable goals for each team and drive initiatives that align with our business objectives
- Hands-On Technical Leadership: Engage directly in technical discussions and decisions, contributing to the design and architecture of complex systems. Lead by example through active participation in code reviews, debugging sessions, and development of critical software components
- Quality Assurance and Testing Strategy: Lead the QA team in creating robust automated testing frameworks and integrating these into our CI/CD pipelines. Promote a proactive quality mindset, ensuring that all software releases are rigorously tested and meet the highest standards
- Site Reliability Engineering: Guide the SRE team in developing and maintaining scalable, highly available, and secure systems. Implement effective monitoring, logging, and alerting mechanisms to ensure rapid detection and resolution of issues, minimising downtime and improving system reliability
- Client Platform Enablement: Oversee the Client Platform team in building and optimising tools, frameworks, and libraries that accelerate the work of web and mobile client engineers. Ensure that these internal tools are easy to use, well-documented, and enhance the overall developer experience and productivity
- Engineering Productivity Improvements: Lead initiatives to enhance engineering productivity, such as improving development workflows, optimising build and deployment processes, and automating repetitive tasks. Work closely with teams to identify bottlenecks and implement solutions that improve overall efficiency
- Data-Driven Optimisation: Utilise data and analytics to assess engineering performance and identify areas for improvement. Implement metrics and KPIs that drive continuous improvement in quality, reliability, and productivity
- Mentoring and Development: Act as a mentor and coach to engineering managers and team members, promoting a culture of continuous learning and development. Encourage collaboration and knowledge sharing across teams to build a high-performing engineering organisation
- Cross-Functional Collaboration: Collaborate closely with Product, Infosec, Cloud, and other cross-functional teams to ensure alignment on priorities and strategies. Foster an environment of open communication and teamwork to achieve shared goals
- Incident Response and Management: Support the response to major incidents, coordinating efforts across teams to quickly resolve issues, conduct thorough root cause analysis, and implement preventive measures to avoid recurrence
Salary benchmarks
Our take
Small businesses and sole traders are still underserved by most traditional banks. Tide solves that problem by offering speedy, affordable and effective financial services tailored to SMEs.
Since its launch Tide has gained considerable traction among small businesses. This is largely thanks to their fast onboarding times, low fees and the diversity of their products, which include a number of accountancy tools. Headed up by a former RBS, C&A and Optanus executive, Tide is uniquely positioned within the financial services market.
Having built a strong user base of over 500,000 in the UK, Tide has since launched in India, where it has an additional 50,000 users. Through further expansion into Europe and continual addition of 'first-of-its-kind' features, Tide is well set to secure a larger market share.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
40% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jan 2023
$23.4m
GROWTH EQUITY VC
Jul 2021
$100m
SERIES C
Total funding: $280.5m
Company benefits
- Discounted gym membership
- Personal learning and development allowance
- Enhanced family friendly leave
- Paid volunteering and charity work days
- Cycle-to-work scheme
- Option to buy extra holiday, or take a sabbatical
- Work from home opportunities
- Health insurance
- Flexible working
- Breakfast, snacks and hot drinks
- Private healthcare cover
- CBT and subsidized mental health apps
Company HQ
City of London, London, UK
Articles
Leadership
Dr Oliver Prill
(CEO, not founder)Started out as a consultant at McKinsey. Previously served as CEO of both C&A Bank and Optanus, and was COO of Kreditech Holding.
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