IT Technician, Radical Forge
More information about location
2+ days a week in office
Game development studio
Be an early applicant
Game development studio
21-100 employees
Be an early applicant
More information about location
2+ days a week in office
21-100 employees
Company mission
To make games people won't want to put down.
Role
Who you are
- Windows 11 support is critical - helping our team resolve issues with their day-to-day work. MacOS and Linux desktop support are a bonus
- Linux server support is an absolute must, a lot of our core infrastructure runs on Linux servers so you must know how to quickly and accurately resolve any issues our servers may be experiencing
- Server setup and configuration - both Windows and Linux are required on a regular basis as development work, and projects change often, and each project may need its own full pipeline
- System security knowledge is absolutely essential not only to Radical Forge but our entire industry. You must be proficient in securing networks and infrastructure, and ready to adapt and change security policies to combat an ever-evolving threat landscape
- Be able to navigate around Virtualisation technology, and show experience with containerisation
- Knowledge of scripting and automation would be a plus - the likes of Ansible and Terraform in particular
- Experience working with development pipelines
- A solid understanding of the Software Delivery Life Cycle would be very useful to the ideal candidate, along with prior support experience with development backend systems such as Git, Perforce, Subversion and TeamCity
- Capable of taking responsibility for pieces of work that involve coordinating with other people
- Able to present ideas and communicate within a team, as well as across other departments, whether in verbal or written form
- Able to collect, analyse and organise stakeholder requirements
- Demonstrate a high level of initiative, autonomy and self-sufficiency
- Solid time management skills and a strong work ethic; able to self-organise own work relative to set deadlines
- Able to successfully work under pressure in an organised fashion
- Has the skills to build and maintain effective working relationships
- Able to troubleshoot issues and problem-solve effectively
- Prepared to be flexible in working practices within reasonable company requirements
- Demonstrate continuous Improvement including staying up-to-date with best practices
- Monitoring industry trends
- Ideally, candidates will have a driving license and access to a vehicle, but this is not essential for the role
What the job involves
- Manage the day to day running of the IT infrastructure in the studio, maintaining and innovating the systems we use
- Manage software and hardware procurement and deployment for the current stage of the business
- Support the development teams on a day to day basis
- Assist the engineering team where required with infrastructure, sourcing hardware and software from vendors, monitoring networks and systems
- Identify areas of improvement and make recommendations to the Senior Leadership team on IT security and policy changes
- Thoughtfully plan out system changes, identifying the 5W’s:
- Who’s impacted
- What other systems are impacted/ what changes need to occur
- Where do the changes need to occur
- When did the changes need to occur by?
- Why do these changes need to occur
- Manage departmental resources in terms of budgets and KPI Targets
- Work with other members of the IT/ DevOps / Engineering (where applicable) to help in the delivery of core services / game Products
- Deliver proposals to key stakeholders that have been developed
- Conducting annual audit reviews of company assets and maintaining detailed records of all assets and who they are assigned to
- Planning and implementing projects as required by the business
- Ensuring that systems and networks operate at peak efficiency
- Maintain systems security and stability
- Encouraging organisational change efforts by encouraging the benefits of digital transformation, promoting user adoption, and addressing any resistance or challenges
- Performing any software, equipment upgrades, or incident resolution out of hours to avoid unnecessary disruption to business activities
- Development and implementation of a disaster recovery plan for the business
Our take
Radical Forge is a gaming studio known for contributing to popular titles like Gang Beasts, Sea of Thieves, Golf With Your Friends and Zombie Army 4. The company also develops its own games, including its debut release, Bright Paw (2020), and its latest title, Southfield.
As larger companies in the gaming industry face downsizing, Radical Forge is well-positioned to take advantage of this opportunity. With recent funding, the studio is set to expand its team and take on larger projects. This will help strengthen its capabilities and ensure it remains competitive in the ever-evolving gaming space.
Freddie
Company Specialist at Welcome to the Jungle
Company
Funding (1 round)
Nov 2024
$3.5m
EARLY VC
Total funding: $3.5m
Company benefits
- Open & Honest: We keep our employees in the loop every quarter about where we are heading as a studio and what's going on behind the scenes
- Flexible Working: We offer flexible work hours with the option to work from home part-time or always
- Employee Health Benefits: We offer private healthcare, including a cash plan to help with day-to-day health costs such as dental, optical, physiotherapy, and more
- First Fridays: Every first Friday of the month, everyone is free to work on group projects, self-directed learning, research games, and share what they've learned
- Well-being Allowance: Employees are able to claim back up to £50 a month for personal health and well-being costs. This includes gym and sports memberships
- Fitness Workshops: We regularly have yoga and PT classes for all staff to get involved in. We also run online sessions for remote employees
- Paid Game Subscription Service: We reimburse our employees for a chosen game subscription service. This can be Switch Online, Xbox Game Pass, Prime Gaming, Apple Arcade or similar
Company HQ
Middlesbrough, UK
Leadership
Bruce Slater
(Co-Founder & CEO)Co-Founder and host of Gamebridge, the North East UK's biggest games event.
Frederic Babord
(Co-Founder & CTO)Previously a Part-Time Lecturer at Teesside University where they provided tutoring on Game Design. They also delivered a course on Diversity and Inclusion for the Princes Trust and currently stands as a Mentor with Limit Break, a program supporting underrepresented people in the gaming industry.
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