Data Science Analyst, eBay
Leading online marketplace
Posted today
Leading online marketplace
1001+ employees
Posted today
1001+ employees
Company mission
To connect people and build communities to create economic opportunity for all.
Role
Who you are
- A BS Degree in Statistics/Mathematics/Information Systems or quantitative field required (or experience equivalent)
- Minimum of 2-4 years in an analytical/consulting/finance environment
- Experience with common data analysis and statistical toolkits / software environments such as Python, R or others. SQL is a must have
- Experience with business intelligence and/or data visualization tools such as Tableau, MicroStrategy, etc
- The ability to translate analytical insights into clear recommendations and effectively deliver it to technical and non-technical stakeholders
- Excellent written, verbal, and social communication skills with the ability to communicate with all levels in the organization in a clear, timely and effective manner
- Passion for problem-solving and a solid ability to work with ambiguity
What the job involves
- The eBay Global Customer Experience (GCX) team is responsible for building experiences that customers love in Service Delivery! The role we are hiring for is a Data Science Analyst, part of the Global Analytics team supporting the GCX and Tech organizations.
- This team is responsible for customer behavior insights and product impact analysis, as well as Fraud, Risk, Policy, and Payments operations analysis!
- The role is focused on collaborating with GCX and Tech team stakeholders to identify and measure holistic impact of various projects, policies and procedures on our customers. In addition to strong SQL knowledge, collaboration and storytelling are required.
- Intellectual curiosity is an absolute must, with a passion for achieving practical business impact. Skills in quantitative analysis, problem definition, synthesis & recommendation development will be essential. We will require you to have superb social skills, initiative, integrity, outstanding business judgment and excellent quantitative analytic abilities
- Work with stakeholders to find workable solutions to our business problems on data. This will require ability to translate problems stated in business terms into quantitative approaches leading to projects starting small and aspiring to grow big if preliminary results are promising
- Set up a test (A/B test or pre-post) to measure performance in the best possible way
- Transform data analysis and communicate business performance in a clear and insightful way to partners to facilitate timely and informed decision-making
- Ensure statistical rigor is applied to all analyses and business recommendations
- Provide performance measurement and insight into key business drivers for GCX and Tech leadership teams
- Extract, analyse and collate data from various sources to create prototypes and present to senior management
- Work with the global analytics teams to ensure consistency of metric and performance measurement
Our take
Founded in 1995 as an online auction platform primarily catering to collectibles, eBay quickly emerged as a pioneer in connecting buyers and sellers in the digital realm. This early success propelled eBay to become to globally recognized leader it is today.
In the present landscape, eBay competes with industry giants like Amazon within the C2C eCommerce sector. However, eBay distinguishes itself by fostering an environment where businesses can cultivate and promote their brands on the platform, offering a tailored, community-driven experience for both sellers and buyers. By championing small businesses, eBay attracts sellers and socially conscious consumers, positioning itself in stark contrast to Amazon's corporate image.
The rising consumer interest in sustainability has presented economic opportunities for eBay, particularly as younger demographics gravitate toward purchasing pre-owned items. in response, eBay has directed its marketing efforts toward Gen Z customers and formed partnerships with cultural phenomena like Love Island, further solidifying its appeal among contemporary audiences.
Freddie
Company Specialist at Welcome to the Jungle
Insights
13% employee growth in 12 months
Company
Company benefits
- Comprehensive and competitive health and wellness program designed to meet your unique needs.
- We strive to provide programs that help support both mind and body, including quality healthcare insurance, wellness programs and preventative care.
- Stock Purchase Plans
- Retirement Savings and Pension Plans
- Stock Awards
- Life Insurance and Disability Benefits
- Credit Union Memberships
- Balancing work & life - eBay believes in providing you with the opportunity to be your best self in your professional and personal life. In addition to supporting flexible workstyles including hybrid and remote, eBay offers 4 weeks of paid sabbatical time for every 5 years of service
- Giving back to our community - We provide our employees around the globe with opportunities to have a positive impact on their local communities. Through the eBay Foundation, our company matches donations to eligible nonprofits up to $10,000 per employee per year. And our employee-led volunteer groups organize local giving and volunteering activities throughout the world
Company HQ
Greylands, San Jose, CA
Articles
Leadership
Jamie Iannone
(CEO, not founder)Studied at Princeton and Stanford University. Held executive roles at Walmart, Barnes & Noble, and The Children's Place, before becoming CEO of eBay in April 2020.
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