Application Support Engineer, ZILO

Site Reliability Engineer

Salary not provided

AWS

Kubernetes

GCP

Python

Java

Postgres

Azure

Prometheus

Grafana

Golang

Junior, Mid and Senior level

London

1+ day a week in office

Software for transfer agencies

Job no longer available

Software for transfer agencies

101-200 employees

FintechB2BArtificial IntelligenceComplianceInvestingSaaSData Analysis

Job no longer available

Salary not provided

AWS

Kubernetes

GCP

Python

Java

Postgres

Azure

Prometheus

Grafana

Golang

Junior, Mid and Senior level

London

1+ day a week in office

101-200 employees

FintechB2BArtificial IntelligenceComplianceInvestingSaaSData Analysis

Company mission

To innovate and deliver transformative software solutions.

Job

Company

Role

Who you are

Someone who thrives on solving complex production issues, understands how applications behave in the real world, and takes pride in keeping systems reliable and performant
Solid experience with application debugging in at least one of: Java, Golang, or Python
A good grasp of PostgreSQL — enough to run queries, analyse data, and perform safe fixes
Familiarity with Kubernetes and modern cloud platforms (AWS, GCP, or Azure)
Understanding of incident management, observability tools (Grafana, Prometheus, etc.)
A mindset focused on reliability, quality, and ownership

What the job involves

This role is hybrid and will require regular weekly attendance at our London office
We’re looking for an Application Support Engineer to join our team
This is not a platform engineering role
You won’t just be spinning up Kubernetes clusters or building infrastructure — you’ll be deeply involved in understanding our applications, what they do and how they operate, troubleshooting real-world issues, and working directly on improvements that impact our customers every day
Incident Response & Troubleshooting: Investigate and resolve incidents raised by clients, diving into logs, metrics, and application code to identify root causes
Application Debugging: Work across our core stack — Java, Golang, and Python — to trace and fix issues affecting reliability or performance
Data Fixes: Perform data investigation and fixes using Postgres
Operational Excellence: Patch and maintain Kubernetes clusters and other production systems
SRE Roadmap: Contribute to the continuous improvement of our observability, reliability, and automation initiatives

Salary benchmarks

Our take

Transfer agencies are organisations that manage the change in ownership of a company, keeping record of who owns their stocks and bonds. ZILO supplies software for these agencies to optimise their operations, delivered in an all-in-one package.

Designed to replace legacy record-keeping systems, ZILO's platform covers all aspects of a transfer agency's day-to-day, from registry to reconciliation to reporting. By integrating all these needs, it boasts the ability to replace disparate alternatives, which should make it a valuable option in the space.

Highlighting this potential is a $27M Series A funding round obtained in 2024, co-led by FISV and Portage. With this fresh investment, ZILO is ready to accelerate product development, expand into new markets and pursue strategic partnerships through which it hopes to broaden its offering.

Kirsty

Company Specialist at Welcome to the Jungle

Company

Funding (last 2 of 4 rounds)

Sep 2025

$27.1m

SERIES A

Jan 2024

$33.9m

SERIES A

Total funding: $73.3m

Company HQ

Canary Wharf, London, UK

Leadership

Philip Goffin

(Founder, President & CEO)

Co-Founder at Kana Earth, and Co-Founder and Investor at The Big Exchange. Founded and was Chairman of the Board at Ziglu. Also co-founded and was Managing Director at Calastone.

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