Quantitative Staff UX Researcher, Airbnb
Community marketplace for holiday accomodation
Be an early applicant
Community marketplace for holiday accomodation
1001+ employees
Be an early applicant
1001+ employees
Company mission
To create a world where anyone can belong anywhere.
Role
Who you are
- Masters or PhD in Psychology, Survey Science/Methods, Human-Computer Interaction, Economics, Political Science, or a related field
- 10+ years of industry experience
- Experience with statistical analysis, modeling, experimental design, and survey design
- Experience with statistical analysis packages (R, Stata, SPSS, etc.)
- Experience with survey programming platforms (Confirmit, Qualtrics, etc.)
- Experience managing projects involving cross-functional teams
Desirable
- 6+ years in-house experience at a tech or hospitality company
- Experience with qualitative research methods
- Experience with SQL, ETL and Python
- Coding/scripting skills
- Experience with cross-cultural products or international surveys
What the job involves
- In this role, you will use your knowledge of research design and quantitative analytical skills to plan and execute large-scale data collection, uncover insights from quantitative data, and translate those insights into strategic and actionable recommendations
- Your research will focus on both online and offline experience—after all, most experiences with Airbnb happen when travelers are not using our digital products
- And you are at the front lines of delivering insights from around the world, making Airbnb a truly global/local product
- Conduct practical and impactful quantitative research on our community of hosts and guests
- Uncover insights about users by using sophisticated and innovative methodologies, measurement strategies, experiments, and mixed-methods research
- Partner and share insights with product teams, other insights teams, data scientists, marketers, policy managers, and executives
Our take
When Airbnb was originally founded, the product helped customers book air mattresses on people's apartment floors. Since then, Airbnb has had over a billion customers hosted through its platform. With more than 4 million registered hosts worldwide, it has grown into a major player in the hospitality sector.
Airbnb has been successful in disrupting the traditional holiday lettings sector. Before it existed accommodation was limited to hotels and bed and breakfasts, but Airbnb has mainstreamed the idea of renting out spare rooms or even entire homes. It has created a new sector of hosts purchasing properties to rent out on the platform and provides a level of flexibility and a range of offerings not previously possible for travelers.
Perhaps a victim of its own success, by 2022 supply of Airbnb-listed properties began to outstrip demand in some markets, as hosts overestimated the appetite for domestic travel. However, the company is still posting strong financials and has unveiled new tools to support its hosts in a tougher rental market. With a healthy bottom line and a huge user base, Airbnb is very likely to overcome the current market turbulence and continue its growth.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
25% employee growth in 12 months
Company
Funding (last 2 of 10 rounds)
Apr 2020
$500m
GROWTH EQUITY VC
Mar 2017
$447.8m
SERIES F
Total funding: $3.8bn
Company benefits
- Paid volunteer time
- Health food and snacks
- Generous parental and family leave
- Learning and development
- Annual travel and experiences credit
Company values
- Champion the Mission: We’re united with our community to create a world where anyone can belong anywhere
- Be a Host: We're caring, open, and encouraging to everyone we work with
- Embrace the Adventure: We’re driven by curiosity, optimism, and the belief that every person can grow
- Be a Cereal Entrepreneur: We’re determined and creative in transforming our bold ambitions into reality
Company HQ
Showplace Square, San Francisco, CA
Articles
Leadership
Brian Chesky
(Co-Founder & CEO)Previously an Industrial Designer, studying at Rhode Island School of Design.
Nathan Blecharczyk
(Co-Founder & CSO)Studied Computer Science at Harvard, and had around 4 years of professional Software Engineering experience before founding Airbnb, including interning at Microsoft.
Joe Gebbia
(Co-Founder)Also studied Industrial Design at Rhode Island, and previously founded various design-related startups
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