Copywriter, ManyChat
More information about location
Chatbot marketing
Open for applications
Chatbot marketing
501-1000 employees
Open for applications
More information about location
501-1000 employees
Company mission
To help businesses grow by building meaningful relationships with their customers.
Role
Who you are
- What we're really hiring is taste (oh and the craft to execute it at pace, across formats, without losing the thread of who we are, in harmonic collaboration with multiple other humans who care deeply about outcomes, not outputs.)
- We’re looking for someone with a genuine point of view on what good looks like
- A portfolio that shows range and intention
- The ability to channel a brand voice without becoming flat and obvious over time
- The kind of person who rewrites a sentence at 11pm because it wasn't quite right, and nobody asked them to
- You concept (that is a verb now)
- You ask sharp questions before you pick up a pen (ask your grandma what a pen is)
- You take feedback without turning red in the ears, but can also defend a f***ing opinion. Nicely, pls.
- A portfolio stacked with campaigns that were culturally resonant and moved the needle (we use needles here)
- Hopefully a combo of agency AND brand AND tech experience. Is that too much to ask for? Please at least check two boxes, but know that triple boxers have the edge
- The contact info of a few people who will swear by your work. We’re talking “I would not be alive today if not for their copywriting skills”
- Several years of experience doing all of this. My kid thinks ‘several’ means 6 to 9. Let’s go with that. In rare cases we’ll accept a mere handful years of experience
- Oh and you’ll also have to bring yourself to an office in Austin. If Austin is far away, you are willing to make it much closer. We can help this happen with a cunning use of money
What the job involves
- Manychat powers over a billion conversations a year. We need someone who cares deeply about every word in them
- You'll write across campaigns, ads, social, and events. The briefs will vary. The bar won't
- Write show-stopping event, campaign, and ad copy that makes people feel something (and then click, if they wouldn’t mind)
- Build campaigns that spark conversation, screenshots, and Slack DMs that say “did you see this?”
- Take creative swings that blur the line between art and strategy. BUT STAY ON BRIEF FOR GOD’S SAKE
- Channel the audience (creators on Social who mean business!) and our brand voice at the same time. Write like us, but for them. Does that make sense? It should
- You’re writing for the big leagues: Millions in ad spend, Webby-winning content, brand activations at the world’s biggest events. PSAs for every stall in the Austin bathrooms
Our take
Over 80% of businesses currently use chatbots to provide a variety of automated services to customers. However, chatbots are generally uniform and provide standardised responses, unless the business staffs a chatbot programmer.
ManyChat provides a platform for the creation of customised chatbots without needing any experience in coding. The startup focuses on providing small businesses with opportunities to equip the messaging services of their business social media pages with automated customer service tools.
The company has grown a huge customer base of over a million businesses, powering more than a billion conversations annually. Although there is competition in this field, ManyChat has the funding and reputation to hold its footing. In 2026, it announced it had worked alongside TikTok to bring its messaging automation tech to the platform, opening up a whole new channel for its users.
Steph
Company Specialist at Welcome to the Jungle
Insights
-15% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Apr 2025
$140m
SERIES B
Apr 2019
$18m
SERIES A
Total funding: $163.2m
Company benefits
- An opportunity for rapid personal and professional growth
- Uncapped Commission + Equity
- Generous time off policy to balance your work and life, including paid parental leave
- Competitive medical, dental, and vision coverage for you and your dependents
- Annual wellness reimbursement
- Collaborative, transparent, and fun-loving office culture
- We pay for relevant conference tickets, training programs, courses, and any necessary literature
Company HQ
Old Palo Alto, Palo Alto, CA
Leadership
Mikael Yang
(CEO & Founder)Studied at State University before founding ManyChat in July 2015. Has been CEO ever since.
Salary benchmarks
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