Lead ML Ops Engineer, Duetto
Hotel revenue management software & solutions
Be an early applicant
Hotel revenue management software & solutions
201-500 employees
Be an early applicant
201-500 employees
Company mission
To become the most trusted, effective and widely used hotel technology company in the world.
Role
Who you are
- 5+ years of experience as an MLOps Engineer or in a similar role, with a strong background in [Dev]Ops and ML engineering
- Experience operating within policies and processes that make up a multi-layered enterprise security posture. Relevant SOC2 experience a plus
- Bachelor's Degree in Computer Science, or related fields
- Strong experience with AWS (SageMaker, Lambda, EMR, ECR) for ML model deployment and serving
- Experience working with the Databricks platform, particularly in managing and optimizing data workflows and model operations, and using MLflow for model tracking, versioning and deployment
- Conversant in container technology. Experience with containers and container orchestration tools such as ECS/EKS a plus
- Advanced Python skills, with knowledge of ML / DL frameworks like TensorFlow and PyTorch
- Experience managing infrastructure and contributing as part of a multi-user infrastructure team, using Terraform and associated toolsets. Relevant SOC2 experience is also a plus
- Proficient in CI/CD tools (e.g. Github Actions) for automated pipelines or deployments
- Experience with feature stores (e.g.,Databricks, Feast or AWS SageMaker Feature Store) and their role in ML workflows
- Experience provisioning, configuring, administering, and using enterprise monitoring ecosystems like Prometheus, Grafana, or similar
- Strong communication skills and collaborative experience with data teams
- Adaptable in fast-paced, ambiguous environments, balancing speed, rigor, and attention to detail
What the job involves
- We are seeking a Lead MLOps Engineer to lead the design and implementation of scalable MLOps pipelines and infrastructure
- At Duetto, you’ll take on the unique challenge of building a cost efficient platform that trains, deploys, and monitors thousands of ML models, one for each hotel customer
- As we modernize our data and ML infrastructure to drive the company’s next phase of growth, you will play a key role in optimizing the model lifecycle and ensuring deployment, monitoring, and maintenance of models in production
- You’ll collaborate closely with cross-functional teams to automate and streamline data ingestion, model development, deployment, and monitoring, making a direct impact on our advanced analytics capabilities
- Define and execute the MLOps roadmap for large-scale model training and deployment across thousands of hotels
- Drive strategic initiatives for ML systems , training and deployment infrastructure
- Build and maintain MLOps pipelines using Databricks for data and feature engineering, leveraging the Sagemaker for model deployment and serving
- Orchestrate ML training pipelines, batch and online inference processes, and endpoint deployments for thousands of models
- Develop automated testing frameworks and ensure CI/CD for ML models
- Manage infrastructure to optimize performance and cost
- Configure monitoring systems to track model performance and data drift
- Apply strategies for model retraining, versioning, and rollback
- Collaborate with data scientists, engineers, and DevOps teams to integrate models
Our take
Duetto launched in 2010 as a consultancy firm, initially offering profit optimisation consulting services. Since then, it has expanded and worked within the gaming, hotel, flight and software industries, with offices in America, Argentina and Europe.
Duetto is the first in the hospitality market to create a hotel business intelligence tool to offer more insights across hotel portfolios beyond manual spreadsheet reporting.
In 2024, Duetto was acquired by private equity firm GrowthCurve Capital, which will solidify the latter's leadership in hotel revenue management. Duetto will continue to build relationships with hotels across the world, and has surpassed 850 partner hotels in EMEA, representing more than 150,000 rooms.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Feb 2018
$80m
SERIES D
Aug 2015
$30m
SERIES C
Total funding: $143.2m
Company benefits
- Work from home opportunities
- Health insurance
Company HQ
Financial District, San Francisco, CA
Articles
Leadership
Craig Weissman
(Co-Founder & Advisor)Experienced Engineering leader and former CTO at Salesforce.com from 2002-2011.
Patrick Bosworth
(Co-Founder & Advisor )Former Director of Business Strategy at the Wynn Las Vegas, before founding Duetto in 2010.
Marco Benvenuti
(Co-Founder & Advisor)Former Executive Director of Enterprise Strategy at the Wynn Las Vegas, before founding Duetto in 2010.
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