Category Associate, Whatnot

• Fluent German and English skills, with a deep understanding of the DACH market
• 2+ years of experience working in a fast-paced, client-facing role in high-output environments, such as: Strategy Consulting, Private Equity, or partnerships at a fast-paced tech company
• You are scrappy and flexible enough to work in an ambiguous environment with limited guidance
• You are a problem solver with strong project management skills and the ability to fully own strategy and execution on both sides of an emerging marketplace
• You have business acumen, are deeply analytical, and comfortable understanding and manipulating data to gain and take action on business insights

Desirable

• As a Category Associate, you’ll expand Whatnot’s presence in new categories by identifying and recruiting new sellers to join our community
• Go-to expert of your category
• Become the go-to expert on your category, including seller/buyer dynamics, community channels, influencers, and product nuances
• Become the face of Whatnot for the community of sellers and buyers that you represent
• Seller outreach and onboarding
• Source and reach out to sellers to convince them to join and grow their business on Whatnot. Leverage social media, outbound channels, and in-person events
• Onboard groups of sellers, teaching them how to use the app
• Relationship management
• Build and maintain strong relationships with sellers and top strategic partners to support their growth and meet their needs
• Collaborate with partners to develop business growth strategies and communicate product improvements and feedback
• Marketing and growth
• Spearhead diverse marketing initiatives, such as influencer partnerships/campaigns, to boost brand awareness and attract more buyers
• Data analytics
• Use basic data analytics skills (SQL) to derive insights from projects and enhance process efficiency
• Utilize key data points to assess category growth, success, and areas for improvement, driving continuous iteration