Client Insights Associate, VouchedFor

£32-35k

Plus a monthly commission structure

Entry level
London

More information about location

2-3 days a week in office (Teddington, London)

VouchedFor

Helping everyone access the best financial advice for them

Job no longer available

VouchedFor

Helping everyone access the best financial advice for them

21-100 employees

FintechB2CMarketplaceLegalFinancial Services

Job no longer available

£32-35k

Plus a monthly commission structure

Entry level
London

More information about location

2-3 days a week in office (Teddington, London)

21-100 employees

FintechB2CMarketplaceLegalFinancial Services

Company mission

VouchedFor is on a mission to help people find the best advice for life’s big decisions.

Company mission

VouchedFor is on a mission to help people find the best advice for life’s big decisions.

Top investors

50% female employees

-5% employee growth in 12 months

Our take

VouchedFor aims to help people find the best financial advisers, solicitors and accountants in their area. VouchedFor's review site allows professional advisers to increase their visibility in the local area, whilst clients can review the quality of their service and rate them, to improve transparency in the marketplace.

The vision of the company is to build a platform that becomes essential in choosing an adviser. VouchedFor differentiates itself by ensuring that all the advisers are vetted for qualifications and relevant authorisations by appropriate government bodies. Users can then leave reviews for the services provided by the advisers, and the company can verify the identity of all reviewers in order to ensure that the reviews are genuine.

Around 2 million consumers use VouchedFor each year. It makes money by charging advisers a subscription fee in order to access the community and to become verified, but it is free for customers to use. The biggest challenge the company faces is ensuring that the platform remains moderated and doesn't become subject to fake reviews, as has been faced on other review sites such as Trustpilot and Tripadvisor.

Kirsty headshot

Kirsty

Company Specialist at Welcome to the Jungle

Benefits

  • Flexible & remote working: We work from our Teddington office (30 mins from Waterloo) 2 days a week for most roles, with the other 3 days remote. Some roles are fully remote - see our open vacancies for details
  • Financial wellbeing: 1-2-1 financial coaching, through Octopus Money. Company pension scheme to which we contribute 3% of relevant earnings per year. You also have access to Maji, a financial wellbeing and money management platform
  • Mental wellbeing: Access to an employee assistance app, which includes various wellbeing resources as well as free 1-2-1 counselling
  • 25 days of annual leave (plus bank holidays) + 1 extra day for every year of service (up to 5 days)
  • Monthly socials, and a summer and winter team party
  • An extra day off for your birthday + Amazon gift voucher to treat yourself
  • We fund life assurance, critical illness insurance and income protection cover from day one
  • Medical cash plan: Our cash plan provides cashback on everyday health care costs – dental trips, optician costs, physio sessions etc, as well as providing you with 24/7 access to a virtual GP
  • Flexible benefits: Our flexible benefits and discounts platform means you can select the benefits which are most valuable to you including things like cycle to work, Hertility, Hello Fresh, travel insurance and the purchase of wearables
  • Learning and development: We run learning and development sessions every fortnight and also fund external training sessions for the team. We also offer 2 days paid study leave per year

Company values

  • Ambition - We're hungry to improve, and to grow and further our mission.
  • Big ideas - We set big goals and find remarkable ways to achieve them.
  • Determination - We deliver results by believing we can, working smart and overcoming hurdles.
  • Ownership - We take pride in our work. We fully own and learn from our successes and failures.
  • Helpful - We have a genuine desire to make life better for our users and each other.
  • Honest - We tell the truth, even when it’s uncomfortable.
  • Integrity - We do the right thing. Always.

Funding (last 2 of 5 rounds)

Oct 2015

$5.4m

SERIES A

Jun 2014

$1.6m

SERIES A

Total funding: $8.1m

This company has top investors

Leadership

Adam Price

(Executive Chair)

CEO at Octopus MoneyCoach, and Chair and Founder at VouchedFor.

Diversity, Equity & Inclusion at VouchedFor

  • We have an equal gender split across the business.
  • Our leadership team comprises 50% women.
  • We organise regular team discussions with external speakers, including subjects such as Unconscious Bias, Mental Health and Equality.
  • We offer support of mental wellbeing through a range of internal initiatives, including handling stress, and occupational health assessments.
  • We offer financial coaching through our sister company, Octopus Moneycoach.
  • We conduct regular benchmarking exercises to ensure we’re a competitive and fair employer.
  • We offer leadership training to our people managers to foster a culture of leading by example.
  • We conduct regular employee feedback surveys so we can act on the issues most important to our people!
VouchedFor 1VouchedFor 2VouchedFor 3VouchedFor 4VouchedFor 5VouchedFor 6