Senior Customer Success Manager, TealBook
Maternity Leave Contract
AI-driven procurement data tool
Open for applications
AI-driven procurement data tool
101-200 employees
Open for applications
101-200 employees
Company mission
To transform the supplier data market to empower digital enterprises through its AI-driven procurement tool.
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Company mission
To transform the supplier data market to empower digital enterprises through its AI-driven procurement tool.
Our take
Accessing supplier data allows companies to improve supply chain agility and make the process of procurement more efficient, but existing methods of self-reported data have room for improvement. The data is often not expansive enough for truly beneficial insights and is not announced until it is too late to be used, showing a demand for predictive procurement data tools in the industry.
TealBook delivers a platform for procurement data that is driven by AI and ML, providing expansive supplier data to companies before it is self-reported based on analytics-driven predictions. This ultimately allows users to discover the right suppliers, optimize spending, and innovate upon performance with a large supplier data set, driving supply chain agility within both eCommerce and retail markets.
Whilst supply chains face innovations in logistics, inventory predictions, and other areas, procurement data relies on antiquated systems, and TealBook has been smart to recognize this and augment it through AI. The company currently hosts profiles for over 5 million universal suppliers, composing over 600 million data attributes.
Steph
Company Specialist at Welcome to the Jungle
Benefits
- TealDays - we encourage our employees to reflect on the impact they have across our organization. TealDays reserve full work days without internal meetings and allow for consideration of milestones and achievements
- TealWeek - we appreciate the effort our team members put in throughout the year. We close out each calendar year with TealWeek, a full week off for all employees to rest, relax, and recharge
- Financial Future - we want to help our employees work toward a strong financial future. We offer RRSA Retirement and 401K match for our North American employees
- Culture - we are a collective of people proud to have built a culture that every TealBooker has an impact on, cultivates, and embraces
- Compensation - we ensure that we are paying competitively and equitably by competing with the best tech companies in the world
- Ownership - we value the contributions and impact everyone has at TealBook by giving them ownership through our Stock Option Plan
- Well-Being - we have made an investment to ensure the mental and overall well-being of our employees and their dependents. TealBook gives all of our employees access to best in class resources at their fingertips
- Wellness - TealBook covers almost all the costs associated with the employees and offers the option to have dependents added. This benefits plan covers dental, vision, paramedical, prescription, and life insurance
- Paid Time Off - we inherently trust our employees and want to ensure that they have time off available when they need it. This includes unlimited PTO and our generous Personal Leave
- Learning and Development - we work with our employees to ensure they are set up for success. This means mapping out growth plans, career paths, and investing in the right learning resources
- Workspace - to equip, enable, and empower our employees with all the tools and resources necessary to make their home office work, we provide each employee with a home office allowance
- Office - we have an incredible office located right in downtown Toronto that comes equipped with all the perks that our employees could ask for, including a coffee bar and meditation space!
Company values
- TealWork is Teamwork - the impact we have is always greater when we work together. We bring our authentic selves, unique experiences, perspectives, and passions across teams, functions, and geographies to solve problems and deliver better results
- Will to Win - change is the only constant. We don’t just believe this — we face the unknown head-on. We have the courage to challenge the status quo and continuously adapt, change, and evolve. We act with urgency, align our priorities with the company deliverables, and drive decisions backed by data
- Deliver Delight - we are all customers. We listen to needs, challenge our ideas of what’s possible, and prioritize work that will drive success and build satisfaction. We constantly look for ways to differentiate ourselves and ensure interactions and experiences deliver delight
- Trust Through Transparency - we build trust through communicating honestly, authentically, and with respect. We hold ourselves accountable, we admit to our mistakes, and we do what we say we’ll do. Our success is rooted in trust through transparency
Funding (last 2 of 6 rounds)
Dec 2021
$50m
SERIES B
Jan 2021
$14.4m
SERIES A
Total funding: $73.5m
This company has top investors
Leadership
Stephany Lapierre
(CEO)Member of the Board of Advisors for IADQGA since 2020. Director of Emerging Technologies for the Global Council for the Advancement of Women in Procurement since 2018.
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