Senior Analyst of GTM Systems, Otter.ai
$160-180k
Office located in Mountain View, CA
AI notetaker, transcription & insights
Be an early applicant
AI notetaker, transcription & insights
201-500 employees
Be an early applicant
$160-180k
Office located in Mountain View, CA
201-500 employees
Company mission
To create smarter tools that free people up to do their best work.
Role
Who you are
- Bachelor's degree in Business, Information Systems, or a related field
- Has 5+ years of experience in GTM Systems, Revenue Operations, Sales Operations, or a related hands-on technical role
- Expert-level proficiency in Salesforce.com (Sales Cloud); Salesforce Administrator or Advanced Administrator certification strongly preferred
- Hands-on experience managing data enrichment platforms, particularly ZoomInfo and/or Clay
- Demonstrated experience administering an email sequencing platform; Outreach experience strongly preferred
- CPQ administration experience required; familiarity with DocuSign CLM or eSignature integrations is a strong plus
- Experience implementing or operationalizing AI-powered sales and productivity tools
- Strong understanding of GTM processes including lead-to-opportunity, quote-to-cash, account/contact management, and pipeline management
- Proven ability to translate business requirements into technical system configurations and scalable processes
- Strong analytical skills with experience designing and building reports, dashboards, and operational metrics
- Experience with system integrations and iPaaS tools (e.g., Workato, Zapier, Tray.io) is a plus
What the job involves
- We are seeking a hands-on Senior Analyst of GTM Systems to own and optimize our go-to-market technology stack
- This role is central to enabling our revenue teams to operate at peak efficiency — managing the systems, data, and workflows that power Sales, Marketing, and Customer Success
- You will partner closely with Revenue Operations, Sales leadership, Marketing, and IT to administer, integrate, and continuously improve the tools our GTM teams depend on every day
- Own and administer the full GTM tech stack, including Salesforce CRM, Outreach, ZoomInfo, Zuora, CPQ, DocuSign, and AI-powered productivity tools
- Maintain Salesforce configuration — objects, fields, workflows, validation rules, process automations, reports, and dashboards
- Manage data enrichment processes using ZoomInfo and Clay to ensure contact and account data quality, completeness, and freshness
- Administer Outreach, including sequence management, template governance, A/B testing frameworks, and performance reporting
- Own CPQ administration and DocuSign integration to streamline the quote-to-close workflow
- Evaluate, pilot, and embed AI tools that drive measurable productivity gains for sales and marketing teams
- Design and maintain integrations across the GTM stack to ensure seamless data flow and eliminate duplicate entry
- Build and maintain KPIs, dashboards, and reports to measure GTM system health, tool adoption, and operational performance
- Develop and deliver training programs and documentation to drive effective adoption of GTM tools
- Manage vendor relationships, contracts, and renewals for key GTM technology platforms
- Enforce data governance standards and ensure compliance across all GTM systems
- Proactively identify automation and process improvement opportunities that reduce friction in the sales cycle
- Collaborate with Marketing Operations to align lead management, routing rules, attribution models, and campaign tracking
Our take
Otter specifically thought of business professionals who are running from one meeting to the next, while juggling multiple projects with various teams. The company's technology integrates with platforms like Zoom, providing a way to record meetings and convert speech to text in real-time. It then streamlines communications for smarter, more collaborative, and more productive meetings—the first use of conversational AI to turn meetings into an actionable workflow.
This allows people to benefit from captioning, as well as teams to have a written record of the conversation, which can be edited and shared. Its AI can also highlight and comment on important sections of a meeting transcript, and automatically tag action items. In addition to businesses, students and universities – including UCLA, Tulane, and Western Kentucky – use the tool to increase accessibility.
The platform is used in more than 230 countries and has transcribed over 100 million meetings. Otter is far from alone in the audio transcription market, estimated to be worth nearly $41.89 billion by 2030, with Google’s free transcription tool posing a potential threat, as well as competitors such as Rev.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
27% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Feb 2021
$10m
CONVERTIBLE
Feb 2021
$40m
SERIES B
Total funding: $73m
Company benefits
- Compensation: With highly competitive salaries and equity option packages, everyone's an owner here.
- Hybrid Working: You can mix and match working from our Mountain View or San Francisco office, plus a couple days from home.
- Social Gatherings: Quarterly gatherings in the Bay Area for some team real fun and authentic connection.
- Health and Wellness: Comprehensive medical, dental, vision, life insurance, disability, and wellness benefits that start the first day you do.
- PTO: Start with a minimum of 15 days of paid time off, plus up to 18 weeks for maternity leave and 8 weeks for paternity leave.
- 401(k): Plans to help meet your retirement goals because we care about your future.
Company HQ
Old Mountain View, Mountain View, CA
Leadership
Sam Liang
(Co-Founder & CEO)Earned a PhD from Stanford and then joined Cisco as a Senior Software Engineer. Worked as a Tech Lead at Google and is a member of the Forbes Technology Council.
Yun Fu
(Co-Founder & CTO)Has a PhD in Computer Science from Duke. Worked as Yahoo's Principal Software Engineer and was Head of Infrastructure at Particle Media.
Salary benchmarks
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