Employee Relations Specialist, Roku

• Bachelor’s degree or equivalent work experience with an interest in an ER career path
• Excellent written and verbal communication skills
• Intermediate (at a minimum) knowledge of Microsoft Outlook, Excel, Word, and PowerPoint
• Demonstrated ability to prioritize and meet deadlines
• Exceptional organizational skills and attention to detail with the ability to work on multiple tasks simultaneously
• Basic project management skills
• Positive attitude and the ability to be proactive, resourceful, and flexible
• Detail-oriented and excellent follow-through skills
• Ability to work independently and proactively with minimal supervision
• Strong ethics and integrity, including the ability to maintain the highest degree of confidentiality and handle sensitive information and materials
• High comfort level in a fast-paced work environment

Desirable

• Roku is expanding Employee Relations team with the addition of an Employee Relations Specialist
• The Employee Relations Specialist will play a key role in the ongoing development, maintenance, and continuous improvement of Roku’s Employee Relations function
• This role will provide support for internal workplace investigations, administer the ER case management system, assist with managing medical, religious, and other legally-required accommodation requests, interface frequently with internal external partners, and support departmental involvement in company-wide initiatives and projects
• Assume primary responsibility for day-to-day administration of ER Case Management System – opening new cases within system, managing cases through their lifecycle and auditing cases ready to close for completeness of information and attachments
• Own and maintain ER case management system; keep up to date on updated functionalities and how to best leverage system to serve Roku’s Employee Relations, People, and Legal teams and business leaders
• Assist with generating regular and ad-hoc reports on key ER metrics and data, as well as mining data to identify trends that should be proactively addressed
• Create and/or edit letters, PowerPoint presentations, ER Training Decks, and Microsoft Excel spreadsheets
• Update and maintain ER SharePoint site
• Participate in and contribute to the proactive review and implementation of process improvements within ER
• Partner with cross-functional teams (e.g. People Operations, Enterprise Engineering) on supporting tools/systems that interface or support our work and troubleshoot any related issues
• Develop and maintain a close partnership with Roku’s third-party leaves and accommodation administrator to ensure cases, requests, and projects are proactively and timely managed and updated
• Ensure any appropriate accommodations information is accurately, thoroughly, and timely entered into Workday and/or other applicable system(s)
• Coordinate and schedule ER-related interviews and meetings as needed
• Partner with internal teams to process invoices regarding ER systems or resources
• Provide support on RFIs and RFPs for consultants/vendors in the areas of Employee Relations
• Assist with coordination of ER-related employee trainings
• Other projects and duties as assigned