Senior Technical Program Manager, Instacart

• 5+ years of work experience post-graduation in a technology field, preferably as a technical program or project manager, product manager, software engineer (technical domain), or related technical discipline
• Demonstrated ability to create functional specs, set program structure and influence program strategy. Previous experience in managing complex multi-org programs end-to-end, from definition to launch, throughout a software development lifecycle
• A strong communicator with the ability to distill multiple streams of information, convey priorities and risks, and build a narrative for stakeholders
• A strong sense of ownership and intellectual curiosity to understand executional and technical problems in depth, identify potential issues and offer actions to prevent them
• Excellent collaborator and motivator, able to bring a team together to align and deliver on a common goal. Can build trust and partnerships with senior Engineering and Product leaders
• Growth mindset - seeks and is receptive to actionable feedback and growth opportunities
• Takes accountability seriously; can operate independently to deliver responsibilities and milestones on time and within budget
• Self-motivated and thrives in a fast-paced environment
• Bachelor's degree in a technology / engineering discipline

Desirable

• This role offers the exciting opportunity to leverage your technical expertise and leadership skills to drive programs that enhance our products, applications, platforms, and ultimately, the experiences of millions of customers, shoppers, and partners
• As a Senior Technical Program Manager at Instacart, you will be at the forefront of our mission to transform the grocery industry by delivering on Instacart’s most complex and impactful efforts
• You will fully own programs, working closely with cross-functional teams in Engineering, Product Management, Data Science, Design, Business Development and others to define requirements, manage execution, mitigate risks, and deliver on time with high quality outcomes
• We are looking for driven individuals who thrive in a fast-paced engineering environment, are passionate about quality and improving team performance, and feel comfortable making decisions on scope and technical trade-offs as well as building executive-level narratives
• You are able to operate independently and work proactively with various teams across the organization
• Lead the planning and high quality technical execution of large sized engineering programs with high degree of ambiguity, complexity, and visibility demonstrating a strong sense of urgency, efficiency, and ownership
• Work closely with Software Engineers, Product Managers, Product Designers, Data Scientists and other cross-functional partners to set project objectives and metric-based success criteria. Drive definition of project requirements and execution plans, and manage an overall program's progress and outcome
• Own clear and effective communication with stakeholders, ensuring alignment on and awareness of priorities, risks, and changes
• Foster a culture of teamwork and shared goals, creating a collaborative team environment and driving the right level of process to ensure efficiency and high quality delivery within the program team
• Contribute broadly to Instacart’s success by suggesting and driving organization-wide initiatives